Tender Timeline
Tender Title: Repair and Overhauling Service - Desktop Computers
Tender Reference Number: GEM/2025/B/6141995
Issuing Authority: Department of Agricultural Research and Education (DARE)
Ministry: Ministry of Agriculture and Farmers Welfare
Scope of Work and Objectives
The objective of this tender is to solicit qualified service providers for the Repair and Overhauling Service of desktop computers at the designated buyer premises. The selected vendor will ensure that all repaired equipment meets the performance standards defined by the department and adheres to the needs of government operations.
Eligibility Criteria
To participate in this tender, bidders must meet specified eligibility criteria including but not limited to:
- Registration with the appropriate government entities.
- Ability to demonstrate expertise in providing repair and servicing for desktop computers.
- Availability of necessary machinery and skilled personnel to execute repairs efficiently.
Technical Requirements
Bidders are expected to submit detailed technical proposals that outline their approach to the repair and overhauling services. The proposal must include:
- A comprehensive list of monitored replacement parts and tools.
- Assurance that all repairs comply with industry standards and specifications.
- Evidence of past performance in similar contracts in terms of quality and timely delivery.
Financial Requirements
Potential bidders must provide a clear breakdown of pricing in line with scope expectations. Bidders should include all relevant financial documents to establish their economic standing and proof of financial capability to undertake the contract.
Document Submission Details
All tenders must be submitted electronically via the specified portal by the indicated due date. Bidders must ensure that all required documentation, including technical and financial proposals, is completed accurately and uploaded according to the submission guidelines.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to participate in this tender. Special provisions may be applied to support their engagement, fostering an inclusive approach to procurement while adhering to government regulations.
Evaluation Process
Proposals will be evaluated based on a comprehensive approach that weighs both technical capabilities and pricing. The evaluation criteria are aimed at selecting the bid that delivers the best overall value to the Department of Agricultural Research and Education.
Delivery Locations
Services will be provided at designated buyer premises as specified in the tender documents. Bidders should be prepared to efficiently manage logistics to minimize downtime for vital office equipment.
Contact Information
For clarification or questions regarding this tender, potential bidders are encouraged to refer to the official website of the Department of Agricultural Research and Education or utilize the designated contact point listed therein.
Other Important Information
Bidders should be aware that all submitted documents must meet the required compliance standards and include valid certification as stipulated in the tender guidelines. Ensuring that all criteria are thoroughly addressed will facilitate a smooth evaluation and increase the chances of successful bid submission.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity recognized by relevant government authorities, showcasing prior experience in providing desktop computer repair and overhauling services, and maintaining necessary tools and qualified personnel. Bidders must also demonstrate financial stability to successfully undertake the contract, ensuring that they meet the standards required by the Department of Agricultural Research and Education.
The technical specifications require bidders to deliver a comprehensive proposal outlining the methodologies for service delivery, including details on the quality of parts used, warranties offered, and procedures for ensuring compliance with established safety standards. Bidders should also document their experience in handling similar repair work, demonstrating their capability to meet the operational demands of the government department.
Bid submissions must typically include an Earnest Money Deposit (EMD) to secure the bid proposal. The EMD signifies the bidder’s seriousness and intent to follow through with the contract. The specific amount, payment process, and conditions for refund or forfeiture of the EMD should be detailed in the tender documents.
Completed proposals must be submitted electronically through the designated online portal specified in the tender notice. All documents, including the technical proposal, financial breakdown, and supporting certifications, must be uploaded in accepted formats as outlined in the submission requirements.
This tender accommodates Micro, Small, and Medium Enterprises (MSEs) by implementing special provisions aimed at enhancing their participation. These may include reserved quotas, simplified documentation, and exemptions for certain regulatory requirements, enabling a more balanced competitive environment and supporting the government’s goal of promoting local businesses.
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