Department of Agricultural Research and Education (DARE) Tender by Indian Council Of Agricultural Research (icar) (GEM/2025/B/6161699)

Tender Title: Annual Maintenance Service for Desktops, Laptops, and Peripherals - UPS (Online 5 KVA)

Reference Number: GEM/2025/B/6161699

Issuing Authority/Department

This tender is issued by the Department of Agricultural Research and Education (DARE), under the Ministry of Agriculture and Farmers Welfare. This esteemed department plays a critical role in promoting agricultural innovation and ensuring the effective implementation of agricultural research initiatives.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified service provider for the Annual Maintenance Service of Desktops, Laptops, and Peripherals – UPS (Online 5 KVA). This encompasses not only routine maintenance and servicing of computing devices but also troubleshooting and repair tasks. The overarching goal is to enhance the operational efficiency and performance of the hardware systems utilized within the department.

Eligibility Criteria

To be considered for this tender, bidders must satisfy specific eligibility criteria. These generally include being a registered entity prepared to provide suitable documentation that verifies their expertise and capability in offering maintenance services. Interested parties should ensure compliance with all necessary government regulations and standards.

Technical Requirements

The tender seeks the provision of maintenance services for various brands and types of devices, including IPC, TinyTron, Orion, Labotek, HITron, Datex, APC, Microtek, BPE, Pulsetech, Uniline, Paradyne, among others. Tenderers must demonstrate substantial experience in supporting and maintaining such systems, showcasing appropriate tools, equipment, and techniques necessary for effective service delivery.

Financial Requirements

Bidders are expected to submit detailed financial documents that reflect competitive pricing for the services offered. This must be aligned with the budgetary constraints of the Department of Agricultural Research and Education. The financial proposal should itemize costs associated with routine maintenance, unforeseen repairs, and components that may need replacement.

Document Submission Details

All bids must be submitted through the designated online platform. Proper documentation that showcases compliance with eligibility requirements must accompany the proposal. Bidders are encouraged to ensure that all documents are complete and accurate to avoid any disqualification during the evaluation process.

Special Provisions

There are affirmative provisions in place for Micro, Small, and Medium Enterprises (MSEs) and startups, enabling a level playing field. This initiative aims to foster inclusivity and support local businesses in participating in government tenders.

Evaluation Process

Bids will undergo a rigorous evaluation process that considers both technical capabilities and financial viability. The evaluation committee will assess the documents based on pre-defined criteria to ensure transparency and fairness in the selection process.

Delivery Locations

The delivery of services under this tender will primarily occur at the facilities operated by the Department of Agricultural Research and Education. Coordination with departmental representatives will be essential for scheduling maintenance and repairs.

Contact Information

For any queries regarding this tender, interested parties are encouraged to reach out through the official channels provided by the issuing authority.

This tender represents a significant opportunity for qualified service providers to contribute to the operational efficiency of the Department of Agricultural Research and Education. Interested bidders should prepare a detailed, compliant proposal to ensure the best chance of success.

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