Tender Title: Customized AMC/CMC for Pre-owned Products

Reference Number: GEM/2025/B/6154797

Issuing Authority/Department

The Department of Agricultural Research and Education (DARE) under the Ministry of Agriculture and Farmers Welfare is responsible for this tender.

Scope of Work and Objectives

This tender aims to procure an Annual Maintenance Contract (AMC) for the Oleoresin Extraction System, specifically for the Buchi brand equipment. The primary objective is to ensure the operational effectiveness, reliability, and longevity of the pre-owned extraction systems used within agricultural research and educational initiatives. The contract outlines service provisions, equipment inspections, troubleshooting, and any necessary repairs during the agreement period.

Eligibility Criteria

To qualify for participation, bidders must be registered entities with the capability to provide comprehensive support for pre-owned Oleoresin Extraction Systems. Additionally, the bidders should have prior experience in maintaining similar types of equipment and must hold any necessary certifications that validate their technical expertise and service quality.

Technical Requirements

The tender demands that bidders have technical expertise and support for the specific equipment mentioned. Bidders must detail their experience with Oleoresin Extraction Systems and demonstrate their capability to perform service tasks as specified in the technical proposal. Compliance with industry standards and best practices is essential, ensuring that maintenance practices meet regulatory specifications.

Financial Requirements

Bidders are required to submit a financial proposal that includes detailed pricing for the AMC services offered. The bid should reflect transparency and value, with outlined costs for various service levels and any additional fees that may arise from unexpected repairs or maintenance.

Document Submission Details

Bidders must submit their technical and financial proposals collectively in a single packet. All documents should be accurate, complete, and submitted in the required formats as stated in the tender's guidelines. The submission process will ensure that all documentation complies with the standards required for evaluation.

Special Provisions

The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) to encourage participation from smaller organizations. Additionally, startups are invited to participate under similar favorable conditions to promote innovation and competition within the sector.

Evaluation Process

The evaluation of submissions will be performed based on a structured approach, considering both the technical and financial proposals. Criteria will include compliance with the specifications outlined in the tender, pricing, and the overall service proposal's value. The rigorous evaluation aims to ensure that the selected bidder aligns with the departmental objectives and maintains industry standards.

Delivery Locations

Services will be delivered at specified locations as communicated within the proposal process. Details will be shared with the selected bidder post-evaluation.

Contact Information

For inquiries related to the tender, further discussions or clarifications can be sought from the issuing department. Though specific contact details are not disclosed, communication channels will be established following the evaluation process.

Additional Notes

It’s essential for bidders to familiarize themselves with all conditions and requirements stated in this tender. Adherence to the guidelines ensures smooth processing and increases the likelihood of service contract awards.