Tender Title: Customized AMC/CMC for Pre-owned Products - Reference Number: GEM/2025/B/6154613

The Department of Agricultural Research and Education (DARE), under the Ministry of Agriculture and Farmers Welfare, is inviting tenders for the provision of Customized Annual Maintenance Contract (AMC) or Comprehensive Maintenance Contract (CMC) for pre-owned products, specifically equipment from GC HS and Agilent Technologies. This tender is aimed at ensuring the operational efficiency and reliability of specified equipment through adequate maintenance services.

Scope of Work and Objectives

The primary objective of this tender is to establish a contract for the annual maintenance of pre-owned products, aiming to reduce downtime and enhance performance. The successful bidder will be expected to provide comprehensive maintenance services, which may include preventive maintenance, repairs, and supply of necessary parts and labor.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility requirements:

• Registration as a legal entity with the necessary credentials to operate within the maintenance services sector.
• Proven track record in maintaining GC HS and Agilent Technologies equipment.
• Adherence to compliance with all relevant statutory and regulatory requirements.

Technical Requirements

The tender outlines various technical specifications that must be met, including:

• Provisioning of qualified and trained technicians for maintenance tasks.
• Availability of necessary tools and equipment to conduct maintenance services effectively.
• Commitment to follow quality standards and testing criteria during maintenance operations.

Financial Requirements

Bidders must demonstrate sound financial health, evidenced by relevant financial statements. Further details regarding performance security requirements and payment terms will be provided during the tender process.

Document Submission Details

All relevant documents, including tender submissions and required certifications, should be submitted electronically through the specified tender portal. The accepted document formats include PDF and Word files, ensuring consistency and ease of evaluation.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and may have provisions in place that favor startups. Compliance with the 'Make in India' policies and local procurement rules will be a significant consideration during the evaluation process.

Evaluation Process

The evaluation will be based on several parameters, including technical merit, compliance with qualifications, and financial viability. A detailed review of proposals will be conducted to ensure that all submissions meet the required standards and criteria.

Delivery Locations

Services will be needed at designated locations as specified during the tendering process. Detailed information on delivery sites will be communicated to successful bidders.

Contact Information

For inquiries related to this tender, interested parties should refer to the official communication channels provided by the Department of Agricultural Research and Education. Direct and clear communication will be encouraged to ensure transparency during the process.

This tender presents an excellent opportunity for qualified bidders to establish a long-term partnership focused on maximizing the operational effectiveness of critical agricultural research equipment. Bidders are encouraged to prepare their submissions carefully, demonstrating their capability to meet the demanding requirements outlined in the documentation.