The Tender Title for this procurement opportunity is Custom Bid for Services - Managed Service Provider for Cloud Service Provider, with the reference number GEM/2025/B/5808662. It is issued by the Department of Agriculture Cooperation and Farmers Welfare, part of the Ministry of Agriculture and Farmers Welfare. This tender is categorized under services_home_cust and aims to address the need for a Managed Service Provider to enhance and facilitate cloud services for agricultural operations.

Scope of Work and Objectives

The primary objective of this tender is to leverage cloud technologies to ensure efficient management and deployment of agricultural services. The chosen provider will be required to deliver a wide range of services which include, but are not limited to, infrastructure management, service monitoring, support management, and consultancy to optimize cloud-based processes for the agricultural sector. The service provider will also contribute to the development of scalable and secure cloud solutions tailored to meet the operational requirements of the Department.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

• The bidder must be a registered entity, complying with all the relevant statutory provisions.
• Bidders must provide evidence reflecting their capability and expertise in cloud services management.
• Compliance with any additional criteria stipulated in the tender documents must also be met, which includes demonstrating past performance in relevant projects.

Technical Requirements

The technical requirements specified for this tender include:

• Proven experience with cloud service management and deployment.
• A robust understanding of agricultural data management.
• Certification and adherence to quality and compliance standards related to cloud services.
• Bidders must showcase relevant project experience in cloud management for public sector entities or similar industries.

Financial Requirements

Financial documentation is crucial for this tender:

• An Earnest Money Deposit (EMD) of INR 80,000,000 is mandatory to participate.
• Bidders are required to present their financial statements demonstrating turnover and capacity that meets the project demands.

Document Submission Details

Bidders are required to provide a comprehensive range of documents, which must include:

• Experience criteria supporting past relevant projects.
• Turnaround if applicable for exemptions from experience criteria.
• Certificates and additional documents requested in the Annexure to the tender.
• The submission must be made electronically in the specified formats as detailed in the tender documents.

Special Provisions

This tender is especially favorable for Micro, Small, and Medium Enterprises (MSEs) and start-ups. Provisions for these entities include possible exemptions from certain eligibility criteria contingent upon relevant documentation being submitted to prove their qualification for exemptions.

Evaluation Process

The evaluation process for bids will be conducted on a total value-wise basis. This process will assess the financial robustness, technical merits, and the overall capability of the bidder in fulfilling the requirements laid out in the tender. All submissions will be evaluated on their merits, ensuring a fair and transparent selection process.

Delivery Locations

Services provided under this tender will primarily be utilized within the jurisdiction of the Department of Agriculture Cooperation and Farmers Welfare, with potential requirements across various locations as specified in the contractual agreement.

Contact Information

For any queries or additional information regarding this tender, interested bidders can refer to the official documents linked below. It is advisable to review all guidelines and requirements meticulously before submission.

Additional documents pertinent to this tender include:

• Scope of Work
• Payment Terms
• GEM Availability Report (GAR)
• Undertaking of Competent Authority Format