Department of Atomic Energy Tender by Bhabha Atomic Research Centre (GEM/2025/B/5936795)
Customized AMC/CMC for Pre-owned Products - Easy Electrolyte; Medica Easy Electrolytes; Annual Main
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Tender Title: Customized AMC/CMC for Pre-owned Products - Easy Electrolyte
Reference Number: GEM/2025/B/5936795
Issuing Authority: Department of Atomic Energy
Scope of Work and Objectives
This tender invites proposals for providing customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) services related to pre-owned products specifically focusing on Easy Electrolytes and Medica Easy Electrolytes. The primary objective is to ensure optimal performance and reliability of the specified equipment through proactive maintenance and servicing. The contracted service provider is expected to deliver comprehensive support including regular maintenance checks, emergency repairs, and replacement services for worn or malfunctioning parts.
Eligibility Criteria
Bidders must meet specific eligibility requirements including being a registered entity with authorized credentials. An OEM (Original Equipment Manufacturer) Authorization Certificate is mandatory to validate qualifications for providing maintenance services. Bidders seeking exemption from experience and turnover criteria must submit appropriate documentation substantiating their eligibility for such exemptions.
Technical Requirements
The service provider must demonstrate expertise in handling, maintaining, and servicing the Easy Electrolytes and related equipment. Technical specifications, product knowledge, and hands-on experience with the equipment are essential. Should bidders require an exemption from certain technical criteria, they must furnish supporting documents to validate their claims.
Financial Requirements
Potential bidders must possess the financial capability to execute the contract. This may include providing financial statements, evidence of prior contracts, and demonstrating the ability to deliver within budget constraints.
Document Submission Details
All supporting documents should be uploaded as digital files in acceptable formats. Bidders are encouraged to verify that all documents comply with submission guidelines to avoid disqualification.
Special Provisions
The tender also considers provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, potentially providing exemptions or benefits during the tendering process. compliance with the 'Make in India' policies is also desired, emphasizing local production and sourcing.
Evaluation Process
Bids will be evaluated based on total value-wise evaluation criteria. All bids will undergo a thorough review to ensure compliance with the stated requirements. The awarding of contracts will hinge on competitively priced proposals that meet all technical and financial specifications.
Delivery Locations
Services will be required at locations specified by the Department of Atomic Energy as per the needs of the equipment and the contractual agreement.
Contact Information
For any queries or clarifications regarding the tender, contact details of the issuing department can be found in the main documentation linked below.
Additional Information
Bidders are advised to review all linked documents carefully to ascertain their compliance with the requirements and terms outlined in the tender. Documentation includes details of the scope of work, special terms and conditions, and other essential requirements.
- Main Bidding Document
- Scope of Work Document
- Special Terms and Conditions Document
- Product/Equipment Details Document
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with necessary authorization, specifically an OEM Authorization Certificate. Bidders seeking an exemption from experience or turnover criteria must provide supportive documentation to validate their eligibility. Each bidder’s experience in providing maintenance services on similar products significantly affects their eligibility evaluation.
Bidders must demonstrate compliance with established technical specifications related to the maintenance of Easy Electrolytes and Medica Easy Electrolytes. Knowledge and experience in servicing these specific products are critical. For exemption seekers from certain technical criteria, adequate documentation to substantiate eligibility must be submitted for review.
Participants in this bidding process are generally required to submit an Earnest Money Deposit (EMD), which serves as a bid security to ensure serious participation. The specific amount and payment methods for the EMD can be found in the tender documents. Failure to comply may result in disqualification.
All required documents must be uploaded through the designated online tender portal. Bidders are advised to comply with the submission methods outlined in the tender guidelines, ensuring all documents are provided in a digital format as specified to avoid potential issues during the evaluation process.
MSEs and startups may enjoy certain benefits including exemptions from specific eligibility criteria, simplifying the procurement process. Bidders are encouraged to review details about provisions supporting local firms in the tender documentation, including compliance with ‘Make in India’ regulations.
Bids will undergo a rigorous evaluation and selection process, relying on total value-wise assessments. Each submission will be carefully reviewed against compliance criteria, technical specifications, and financial soundness. Results and notifications regarding the outcomes will be communicated through the official channels outlined in the tender documentation.
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