Department of Atomic Energy Tender by Nuclear Power Corporation Of India Limited (GEM/2025/B/6115358)
Customized AMC/CMC for Pre-owned Products - Preventive & Breakdown Maintenance Contract for a perio

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Tender Title: Customized AMC/CMC for Pre-owned Products - GEM/2025/B/6115358
Issuing Authority: Department of Atomic Energy
The Department of Atomic Energy invites bids for the Customized AMC/CMC for Pre-owned Products focusing on Preventive and Breakdown Maintenance Contracts for a duration of two years. The contract pertains specifically to nine units of the TLD Guard and Tracking System installed in the Nuclear Power Corporation of India's NAPS plant area. The objective of this tender is to ensure the reliability and efficiency of the equipment through regular maintenance and prompt repairs, thereby minimizing downtime and extending the life of the assets.
Scope of Work and Objectives
The successful bidder will be required to provide comprehensive maintenance services, including:
- Preventive maintenance to anticipate potential issues and mitigate downtime.
- Breakdown maintenance to address unexpected failures quickly.
- Regular reporting on the condition and performance of the equipment.
- Prompt service response times as specified in the contract.
Eligibility Criteria
To qualify for participation, bidders must meet the following eligibility requirements:
- Must be a registered entity with valid licenses.
- Demonstrated experience in providing AMC/CMC services for pre-owned products in specific industrial environments.
- Sufficient technical expertise and personnel to deliver the requested services.
Technical Requirements
Bidders must ensure compliance with the following technical specifications:
- Provide evidence of previous successful contracts similar in nature and scope.
- Have qualified technical staff, equipped with necessary tools and training to service the TLD Guard and Tracking System.
- Availability of genuine replacement parts and accessories for timely maintenance.
Financial Requirements
Bidders must submit a detailed financial proposal that includes:
- Pricing for service provision, broken down into preventive and breakdown maintenance costs.
- Proof of sufficient financial capacity to fulfill the contract terms and requirements.
- Earnest Money Deposit (EMD) as specified in the contract guidelines.
Document Submission Details
All bids and associated documents must be submitted electronically through the designated online portal. Bidders should ensure that all submissions comply with the format requirements specified in the tender documentation. A checklist of required documents should be prepared and attached to the bid submission.
Special Provisions
This tender allows benefits for Micro, Small, and Medium Enterprises (MSEs) and start-ups, which may include:
- Relaxation in eligibility criteria.
- Access to government assistance and support in the procurement process.
- Opportunities for participation in capacity-building programs.
Evaluation Process
The evaluation process for bids will follow a structured approach, assessing compliance with technical specifications, financial proposals, and other qualifying criteria. Bidders with sound technical competence and competitive pricing structures will be prioritized.
Delivery Locations
Services will primarily be required at the Nuclear Power Corporation's NAPS plant area. Additional locations may be discussed based on project needs.
Contact Information
For inquiries related to this tender, bidders are encouraged to reach out through the official contact channels of the Department of Atomic Energy. Further details will be made available through the procurement portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participation include being a registered entity with valid licenses, possessing relevant experience in providing AMC/CMC services for pre-owned products, particularly in industrial settings, and demonstrating technical expertise with the necessary personnel.
Bidders must present a range of required certificates, including registration certificates, tax compliance, previous contract completions, and quality management system certifications, to establish credibility and capability to fulfill the contract terms.
Accepted document formats for submission include PDF, DOCX, and XLSX formats. All documents must be clear, legible, and fully comply with submission guidelines outlined in the tender document to avoid disqualification.
Upon selection, the payment terms may include an initial advance payment followed by milestone payments linked to the performance of the services rendered, in accordance with the agreed pricing structure.
Yes, there are several benefits for Micro, Small, and Medium Enterprises (MSEs), which may include relaxed eligibility criteria, participation in government programs aimed at enhancing competitiveness, and possibly preference in pricing evaluation. Start-ups may also find provisions that aid in their participation in this tender.
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