Tender Title: Customized AMC/CMC for Pre-owned Products

Reference Number: GEM/2025/B/6171771

Issuing Authority:

Department of Atomic Energy
Ministry of Power (PMO)

Scope of Work and Objectives

This tender seeks qualified vendors to provide Annual Maintenance Contracts (AMC) for Allengers High Frequency Portable X-Ray Machines. The primary objective is to ensure that these pre-owned products are maintained in optimal working condition through a standardized maintenance approach, thereby ensuring safety, reliability, and technical efficiency.

The scope includes comprehensive maintenance services that cover both corrective and preventive actions, ensuring minimization of downtime and maximization of equipment performance. This project is essential for maintaining critical operational readiness and compliance with statutory and safety regulations.

Eligibility Criteria

Interested bidders must meet the following eligibility requirements:

• Must be a legally registered entity capable of entering into contractual agreements.
• Previous experience in providing maintenance services of similar medical equipment.
• Compliance with all statutory requirements necessary for conducting maintenance services for medical devices.

Technical Requirements

Bidders will need to demonstrate their technical capabilities through:

• A detailed maintenance plan that outlines preventive and corrective measures.
• Qualified personnel with relevant certifications and experience in the maintenance of portable X-ray machines.
• Availability of spare parts and service tools to ensure timely service.

Financial Requirements

Bidders will be required to submit:

• Proof of financial stability (audit reports, balance sheets).
• Competitive pricing structures designed to provide value for money while adhering to the quality standards.

Document Submission Details

All documents must be submitted as part of the tender response, including:

• Company registration documents.
• Certification of compliance with safety and quality standards relevant to medical equipment maintenance.
• Technical and financial proposals.

Special Provisions

This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) as well as startups, enabling them to participate in this contract. This initiative aims to bolster local entrepreneurship and innovation in the healthcare maintenance sector.

Evaluation Process

Bids will be evaluated based on:

• Compliance with technical specifications and standards.
• Financial stability and cost-effectiveness.
• Past performance and client references.

Delivery Locations

The services must be rendered at locations specified by the Department of Atomic Energy. Detailed information about the specific locations will be provided upon the award of the contract.

Contact Information

For further inquiries regarding this tender, potential bidders are encouraged to refer to the official contact channels listed on the government e-marketplace website.