Tender Title: Customized AMC/CMC for Pre-owned Products - AMC for AA 8000 Lab India Analytical Instruments
Reference Number: GEM/2025/B/6142347
Issuing Authority/Department
The tender is issued by the Department of Atomic Energy, which is responsible for the advancement and regulation of atomic energy in India.
Scope of Work and Objectives
The primary objective of this tender is to establish a comprehensive Annual Maintenance Contract (AMC) for the AA 8000 Lab India Analytical Instruments. This maintenance contract aims to ensure that the high-performance standards of the analytical instruments are upheld through regular servicing and repairs. The contract will cover various aspects such as preventive maintenance, troubleshooting, and necessary repairs to ensure the instruments operate efficiently and effectively. The services should include quarterly maintenance checks and timely response to any operational issues.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility criteria, which include being a registered entity with the necessary licenses and certifications to perform maintenance on analytical instruments. Bidders must also have a proven track record in providing similar services, demonstrating technical expertise and reliability.
Technical Requirements
Bidders are required to possess adequate technical knowledge of the AA 8000 Lab India Analytical Instruments. Technical requirements include familiarity with the instrument's operation, troubleshooting techniques, and adherence to maintenance protocols to ensure compliance with industry-standard quality assurance processes.
Financial Requirements
Bidders must demonstrate financial stability. This includes providing financial statements, assurance of adequate funding to undertake the contract, and submission of an Earnest Money Deposit (EMD) as specified in the tender documents. Compliance with payment terms and possible performance security requirements will also be crucial.
Document Submission Details
All interested bidders must submit their proposals and required documentation via the specified online platform. This includes the technical proposal, financial bid, and any mandatory certificates. A comprehensive checklist will be provided to ensure all necessary documents are included.
Special Provisions
The tender includes special provisions that may benefit Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to participate more effectively in the bidding process. This is aligned with government initiatives to promote local businesses.
Evaluation Process
All bids will undergo a structured evaluation process based on predefined criteria such as technical capability, financial viability, and compliance with the terms and conditions outlined in the tender. Bidders are encouraged to provide detailed proposals that demonstrate their capacity to meet the requirements.
Delivery Locations
The delivery of services is expected to be executed within the designated locations specified by the Department of Atomic Energy, ensuring timely service for the analytical instruments covered under the AMC.
Contact Information
For further inquiries regarding the tender, interested parties are advised to check the official tender documentation for specific contact details provided by the Department of Atomic Energy.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The qualification requirements for participation in this tender include being a registered entity capable of proving technical expertise in servicing AA 8000 Lab India Analytical Instruments. Additionally, bidders must maintain comprehensive records of prior contracts that demonstrate similar expertise in the analytical instruments’ maintenance field.
Bidders must submit various required certificates to validate their capability of performing the required services, including proof of experience in handling similar equipment, professional certifications related to maintenance services, and compliance certifications with industry standards.
Interested bidders should complete the registration process on the official online bidding platform, which includes providing necessary documentation, such as business licenses, certificates of incorporation, and technical qualification proof. Detailed guidance will be available within the tender documents.
The payment terms outlined in the tender stipulate that payments will be made upon successful delivery of services as per the agreement. Additionally, a performance security may be required to ensure compliance with the contract terms, usually calculated as a percentage of the total contract amount, which will be released upon the successful completion of the contract.
The tender includes specific benefits for MSEs, allowing them preferential treatment during the evaluation process and facilitating easier access to bidding opportunities. This is part of the government’s strategy to empower local businesses and align with ‘Make in India’ policies, providing a substantial competitive edge in the procurement process.
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