Department of Atomic Energy Tender by Bhabha Atomic Research Centre (GEM/2025/B/5907540)
Customized AMC/CMC for Pre-owned Products - Mindray Haematology CBC Auto Analyser 6 Parts; Mindray;
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Tender Title: Customized AMC/CMC for Pre-owned Products - Mindray Haematology CBC Auto Analyser (6 Parts)
Reference Number: GEM/2025/B/5907540
Issuing Authority/Department: Department of Atomic Energy
The Department of Atomic Energy invites tenders for Customized Annual Maintenance Contract (AMC) for a Pre-owned Mindray Haematology CBC Auto Analyser comprising 6 parts. This contract is aimed at ensuring the smooth operation and maintenance of the pre-owned medical analyser, providing essential services and timely servicing to maintain high-quality performance.
Scope of Work and Objectives
The awarded bidder will be responsible for providing regular and preventive maintenance services, troubleshooting, and repairs as necessary for the Mindray Haematology CBC Auto Analyser. The objective is to enhance the reliability and extend the life of the instrument, ensuring compliance with industry standards for quality healthcare services.
Eligibility Criteria
To be eligible for participation in this tender, bidders must meet the following criteria:
- Registered as a legal entity.
- Possess an OEM Authorization Certificate.
- Have proven experience and turnover that aligns with the required scope of work.
- If seeking exemption from experience or turnover criteria, bidders must provide appropriate documentation to validate their eligibility.
Technical Requirements
Bidders need to demonstrate technical expertise, including:
- Comprehensive knowledge of the Mindray Haematology CBC Auto Analyser and its components.
- Capability to provide required spare parts and maintenance services.
- Proficiency in meeting industry standards for medical equipment maintenance.
Financial Requirements
Bidder must showcase their financial stability by:
- Submitting relevant financial documents.
- Providing proof of sufficient liquidity to carry out upfront tasks under the AMC agreement.
Document Submission Details
Interested bidders must submit the completed tender documents, including all required certificates and supporting documents such as:
- OEM Authorization Certificate.
- Any documents justifying exemption from prescribed criteria (if applicable).
Special Provisions
Bidders who fall under the Micro, Small, and Medium Enterprises (MSE) category are encouraged to participate. These enterprises may be eligible for special benefits, so it is advisable to check the specific provisions relating to MSEs.
Evaluation Process
The evaluation will be conducted based on the total value of bids submitted. Careful scrutiny will be carried out to ensure that bidders fulfill both technical and financial criteria. Compliance with the set standards will be vital in determining the final decision.
Delivery Locations
The maintenance services are intended for specific locations as determined by the Department of Atomic Energy. Bidders must ensure their capability to deliver services at all required sites.
Contact Information
For further inquiries regarding this tender, individuals are encouraged to visit the official bidding platform or refer to the main contact links provided through the tender documents.
Additional Information
Bidders are advised to review all linked documents carefully for guidelines regarding penalties, product/equipment specifications, and payment terms. A thorough understanding of these documents will be essential to align proposals with the buyer's requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing an OEM Authorization Certificate, and having documented experience relevant to the maintenance of the Mindray Haematology CBC Auto Analyser. If a bidder seeks an exemption from experience or turnover criteria, they must provide sufficient supporting documents for evaluation.
Bidders must provide an OEM Authorization Certificate as part of the submission process. Moreover, if they are requesting exemption from experience or turnover requirements, appropriate documentation supporting their status must be uploaded for evaluation.
Yes, interested bidders are required to register with the GeM portal to access the tender documents and submit their bids. This will include verifying their entity’s details and providing any necessary compliance documents as outlined in the tender.
All submitted documents should be in standard formats such as PDF or any other specified formats outlined in the tender documents. Bidders should ensure all files are properly formatted and legible to facilitate smooth evaluation.
MSEs may receive special provisions as part of this tender. There could be incentives such as preference in evaluation, reduced criteria for experience, and possible exemptions from certain financial requirements. It is advised that MSE bidders review the specific benefits mentioned in the tender documents.
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