Department of Atomic Energy Tender by Bhabha Atomic Research Centre (GEM/2025/B/6177956)
Customized AMC/CMC for Pre-owned Products - Screw Chiller, centrifugal chiller; Daikin Aircondition

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Tender Title: Customized AMC/CMC for Pre-owned Products - GEM/2025/B/6177956
Issuing Authority: Department of Atomic Energy
The Department of Atomic Energy invites bids for the provision of Customized Annual Maintenance Contract (AMC)/Comprehensive Maintenance Contract (CMC) services for pre-owned products, specifically Screw Chillers and Centrifugal Chillers manufactured by Daikin Airconditioning India Pvt Ltd. The primary objective of this tender is to ensure optimal performance, reliability, and longevity of the cooling systems, thereby minimizing downtime and related costs.
Scope of Work and Objectives
The scope of this contract includes regular maintenance and necessary repairs of the chillers. Service activities will be expected to occur quarterly. The objectives include:
- Ensuring uninterrupted operation of chillers.
- Extending the equipment lifespan through proper maintenance.
- Reducing operational costs via efficient management of maintenance activities.
Eligibility Criteria
To qualify for bidding on this tender, bidders must meet specific eligibility requirements:
- Be a registered entity with a valid operating license.
- Have demonstrable experience in servicing chillers, particularly from Daikin or similar manufacturers.
- Must have adequate financial capacity and resources to fulfill the contract requirements.
Technical Requirements
Bidders must comply with the following technical requirements:
- Possess certified technicians with expertise in HVAC systems.
- Provide documentation proving experience with similar AMC/CMC contracts.
- Commitment to using genuine parts and adhering to manufacturer's guidelines during maintenance.
Financial Requirements
Bidders must demonstrate their financial capability through:
- Submission of valid financial statements.
- Details of existing contracts and turnover pertaining to maintenance services.
- Earnest Money Deposit (EMD) as specified in the tender instructions.
Document Submission Details
All bids must be submitted electronically through the designated tender portal. Required documents include:
- Completed bid form.
- Technical and financial proposal.
- Experience certificates and client references.
- EMD payment proof.
Special Provisions
This tender includes special provisions intended to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Such entities may enjoy exemptions from certain tender conditions and benefits in pricing evaluation.
Evaluation Process
Bids will undergo a comprehensive evaluation process based on technical capability and financial bid. The evaluation will consider:
- Compliance with technical specifications.
- History of previous projects and customer feedback.
- Cost-effectiveness of the financial proposal.
Delivery Locations
The maintenance services are expected to be rendered at various designated locations as listed in the tender documents.
Contact Information
For any queries related to this tender, please reach out to the Department of Atomic Energy through the official contact channels provided on the tender portal.
This tender presents an excellent opportunity for qualified contractors to engage in meaningful work that enhances the technological reliability of essential cooling systems within pivotal infrastructures.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid operating license. Bidders must demonstrate experience in servicing chillers, particularly those manufactured by Daikin, and meet financial capacity requirements. Documentation verifying these credentials will also be required.
Bidders must comply with essential technical specifications such as having certified technicians adept in HVAC systems and experience in similar AMC projects. Documentation of past contracts and adherence to Daikin’s maintenance guidelines must also be provided to ensure quality service delivery.
Payment terms will be outlined in the tender documentation. Bidders can expect to provide a comprehensive breakdown of costs along with their bids, highlighting milestones for invoicing. Furthermore, the conditions for performance security will also be addressed in these terms to safeguard the project’s financial aspects.
The evaluation and selection process involves reviewing both the technical and financial proposals. Bids will be evaluated based on compliance with specifications, demonstrated past performance, and cost comparison against other proposals. The most suitable bidder will be selected based on these criteria to ensure quality and affordability.
Yes, there are specific provisions for Micro, Small, and Medium Enterprises (MSEs) that encourage their participation in the tender process. These may include waivers of certain eligibility criteria and favorable evaluation considerations in pricing, intended to support and promote local businesses within the industry.
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