Department of Atomic Energy Tender by Heavy Water Board Mumbai (GEM/2025/B/5976898)
Custom Bid for Services - AUGMENTATION OF CYBER SECURITY INFRASTRUCTURE AT HWB HWPs and HWBFs

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Tender Title: Augmentation of Cyber Security Infrastructure at HWB HWPs and HWBFs
Tender Reference Number: GEM/2025/B/5976898
Issuing Authority/Department: Department of Atomic Energy
The Department of Atomic Energy invites tenders for the augmentation of cyber security infrastructure at various Heavy Water Board (HWB) Heavy Water Plants (HWPs) and Heavy Water Fuel Plants (HWBFs). This initiative aims to enhance the cyber security measures employed within the facilities to protect sensitive data and ensure operational integrity under increasing digital threats. The primary objectives of this tender include securing existing systems, implementing advanced security protocols, and upgrading the infrastructure to be in line with best practices in cyber security.
Scope of Work and Objectives
The scope of work encompasses a comprehensive evaluation of current cyber security frameworks followed by a detailed proposal for infrastructure upgrades. The objectives are to:
- Assess existing cyber security capabilities at HWB facilities
- Design a tailored cyber security strategy addressing specific vulnerabilities
- Implement robust security measures, including intrusion detection systems, firewalls, and malware protection
- Provide staff training to raise awareness and readiness against cyber threats
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Be a registered entity in India with relevant credentials and licenses
- Demonstrate experience in cyber security services and successful project execution
- Possess adequate technical staff with certifications in relevant cybersecurity domains
Technical Requirements
Bidders are required to submit detailed documentation outlining the following technical specifications:
- Proposed security solutions must be compliant with national standards and global best practices
- A comprehensive project plan outlining timelines, phases, and expected outcomes
- Evidence of successful past performance in similar projects with year-wise results
Financial Requirements
All bidders must adhere to the following financial considerations:
- Provide a detailed financial proposal, including itemized costs for all components of the project
- Submission of Earnest Money Deposit (EMD), the details of which will be specified in the tender documents
- Proof of maximum financial turnover from cyber security services in the past three fiscal years
Document Submission Details
Bidders should submit all requisite documents digitally through the GEM platform. Complete proposals must include:
- Technical bids in specified formats
- Financial bids separately as outlined in the tender documentation
- Compliance certificates and any necessary registrations
Special Provisions
This tender provides a favorable environment for Micro, Small, and Medium Enterprises (MSEs) and Startups, encouraging their participation by offering concessions in the evaluation process. Provisions include:
- Relaxation in qualifying criteria
- Preference points awarded during evaluation for MSEs and startups
- Increased local content stipulations to promote indigenous sourcing
Evaluation Process
The evaluation process will prioritize technical merit, followed by financial assessments. Key evaluation criteria will include:
- Completeness and compliance of technical proposals
- Cost-effectiveness in financial bids
- Adherence to specified timelines and project milestones
Delivery Locations
Services are to be provided at various HWB HWPs and HWBFs locations across India. The tender will specify exact sites during the detailed evaluation phase.
Contact Information
For inquiries regarding the tender and clarifications on submission processes, interested parties may reach the Department of Atomic Energy through official channels as stated in the published tender documents.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in India with valid licenses, demonstrating experience in cyber security services, and having qualified technical staff certified in relevant cybersecurity domains.
Bidders must provide documentation of certifications in cyber security fields relevant to the project, such as ISO/IEC 27001 or similar, validating their capability to execute high-standard services.
Participants must register on the GEM platform and upload all necessary documents in specified formats. A detailed registration guide is typically provided within the tender documents to facilitate the process.
Upon being awarded the contract, successful bidders are generally required to submit a performance security that amounts to 5-10% of the total contract value, ensuring compliance with project deliverables.
Yes, MSEs are encouraged to participate in this tender with provisions for relaxed criteria and preference points during evaluation, fostering an inclusive procurement process in alignment with government policies.
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