Customized AMC/CMC for Pre-owned Products - AMC for Axio Observer 5 Inverted Optical Microscope

Customized AMC/CMC for Pre-owned Products - AMC for Axio Observer 5 Inverted Optical Microscope; Ca

Service
Qty:NaN
EST Bid: ₹2.2 Lakh

Tender Timeline

Tender Issue
May 27, 2025 at 2:45 PM

Tender Title: Customized AMC/CMC for Pre-owned Products - AMC for Axio Observer 5 Inverted Optical Microscope
Reference Number: 458d566
Issuing Authority: Department of Atomic Energy

The Customized AMC/CMC for Pre-owned Products tender seeks qualified service providers for the Annual Maintenance Contract (AMC) of the Axio Observer 5 Inverted Optical Microscope. This tender outlines the essential services required to maintain and ensure optimal performance of the specified optical microscope, adhering to the necessary technical and quality standards.

Scope of Work and Objectives

The primary objective of this tender is to provide comprehensive maintenance and support for the Axio Observer 5, a sophisticated microscope utilized within the Department of Atomic Energy. The contracted services will encompass a full range of preventive and corrective maintenance, detailed reporting, and expert advice on the upkeep of the instrument. The focus is on enhancing the lifespan and reliability of the microscope through continuous monitoring and service support.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility requirements:

  • Demonstrate prior experience in providing AMC/CMC services for scientific equipment, specifically optical instruments.
  • Must be a registered business with valid certifications and compliance records.
  • Ability to deliver services within stipulated timelines and locations.

Technical Requirements

Bidders are required to have in-depth knowledge of and access to all necessary tools for servicing the Axio Observer 5 Inverted Optical Microscope. The technical scope includes:

  • Periodic inspections and servicing at six-month intervals.
  • Provision of necessary spare parts and components as required.
  • Compliance with manufacturer specifications and suggested maintenance protocols.

Financial Requirements

Bidders need to provide a detailed financial proposal outlining the costs associated with the annual maintenance contract. This should include:

  • A breakdown of fees for services rendered.
  • Any additional costs for materials or parts required for effective maintenance.

Document Submission Details

Bidders must submit all relevant documentation electronically through the specified government e-marketplace (GEM) platform, adhering to the submission formats and guidelines delineated in the tender documentation.

Special Provisions

This tender includes special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders may receive preferential evaluation and financial allowances in line with government policies to promote inclusive business.

Evaluation Process

The evaluation of submitted tenders will focus on several criteria:

  • Compliance with technical and financial requirements.
  • Experience and expertise in similar contracts.
  • Cost-effectiveness of the proposed solutions.

Delivery Locations

Services will primarily be required at the Department of Atomic Energy facilities, where the Axio Observer 5 Inverted Optical Microscope is operational. The committee may designate additional locations as necessary.

Contact Information

For inquiries regarding the tender, interested parties can reach out through the designated GEM platform or official government communication channels.

This tender invites qualified bidders to present their proposals and partake in ensuring the longevity and functionality of pivotal scientific instruments within the realm of atomic energy research and application.


General Information

Item Category
Customized AMC/CMC for Pre-owned Products - AMC for Axio Observer 5 Inverted Optical Microscope; Carl Zeiss; Annual Maintenance Contract (AMC); Six-Monthly; Yes
Ministry Name

Financial Information

Estimated Bid Value
₹2,20,000.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7893871.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity capable of demonstrating prior experience and expertise in providing AMC services specifically for optical instruments like the Axio Observer 5. Bidders must comply with all regulatory standards and submit the required documentation to prove their qualifications.

Bidders must provide certificates that validate their business registration, compliance with quality standards, and any relevant industry certifications that demonstrate their capability to maintain optical microscopes effectively.

The registration process involves setting up an account on the GEM platform where this tender is hosted. Bidders must complete their profile, submit all necessary documentation to verify their business standing, and ensure that they meet the listed eligibility criteria.

All document submissions must be made electronically through the GEM platform. Preferred formats typically include PDF for documents and spreadsheets, ensuring that all submissions are clear, legible, and in compliance with submission guidelines provided in the tender announcement.

Payment terms will typically be based on a milestone methodology, wherein payments are released upon the successful completion of specified service intervals, as defined in the service agreement. Bidders should detail their proposed payment terms within their financial offer for consideration.

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