Tender Title: Customized AMC/CMC for Pre-owned Products - AMC of 02 nos UTM
Reference Number: e68887f8
Issuing Authority: Department of Defence Research & Development, Ministry of Defence

The scope of work for this tender involves the Annual Maintenance Contract (AMC) for two units of Universal Testing Machines (UTM) identified by the dossier numbers 730165 and 727314. The machines are equipped with hygrothermal chambers and temperature chambers. The objectives are to ensure continuous operational performance of the equipment, address any technical issues that may arise, and provide necessary maintenance services over a period of two years.

Eligibility Criteria:
To qualify for this tender, bidders must be registered entities capable of providing AMC services. They should demonstrate prior experience with similar equipment and possess the necessary technical and financial resources to fulfil the requirements specified in this tender.

Technical Requirements:
Bidders must possess the expertise in maintaining UTM and related equipment. This includes a solid understanding of the operation, maintenance, and troubleshooting processes specific to the manufacturer of the machines.

Financial Requirements:
Bidders are required to present a comprehensive financial proposal that clearly outlines the costs associated with the AMC. It is necessary to adhere to the pricing structure outlined in the tender documents to ensure compliance during the evaluation process.

Document Submission Details:
All proposal documents must be submitted electronically via the designated online portal. It is critical to ensure that all supporting documents are included and compliant with the tender submission guidelines to avoid disqualification.

Special Provisions:
Consideration may be given to eligible Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them certain benefits during the evaluation process. This aligns with the government’s initiative to promote local businesses and encourage participation in public procurement.

Evaluation Process:
The evaluation will be based on several parameters including technical capability, financial viability, and past performance. A scoring system will be utilized to ensure fair and objective assessments of all bids.

Delivery Locations:
Maintenance services will be conducted at designated locations specified by the Department of Defence Research & Development. Bidders are expected to account for the logistics involved in providing services at multiple sites.

Contact Information:
For further clarification regarding this tender, interested parties may refer to the official contact channels as outlined in the tender documentation. It's essential for bidders to seek any clarifications before submission to ensure a thorough understanding of the requirements.

This tender presents a significant opportunity for companies specializing in maintenance services for testing equipment. Bidders are encouraged to thoroughly review all aspects of the tender before submitting their proposals to ensure compliance and maximize their chances of success.