Customized AMC/CMC for Pre-owned Products

Customized AMC/CMC for Pre-owned Products - undefined; --; Annual Maintenance Contract (AMC); Quart

Service
Qty:NaN
EST Bid: ₹97,350

Tender Timeline

Tender Issue
May 29, 2025 at 9:59 AM

Customized AMC/CMC for Pre-owned Products

Tender Reference Number: daa505de

Issuing Authority:

Department of Atomic Energy


Scope of Work and Objectives:

The primary objective of this tender is to solicit proposals for the Annual Maintenance Contract (AMC) or Comprehensive Maintenance Contract (CMC) for pre-owned products. The scope encompasses providing continuous support and maintenance services, ensuring that equipment remains operational and performs efficiently throughout the contract period. Suppliers are expected to deliver comprehensive services that will facilitate the seamless operational capacity of pre-owned machinery, minimizing downtime and enhancing productivity.

Eligibility Criteria:

To qualify for bidding, the prospective bidders must meet the following eligibility requirements:

  • The bidder must be a registered legal entity.
  • Previous experience in delivering AMC or CMC for similar products must be demonstrated.
  • Compliance with all regulatory and legal requirements applicable in the operational domain.

Technical Requirements:

Bidders should possess the necessary technical expertise and capabilities in servicing specific pre-owned products as detailed in the tender documents. This includes:

  • Skilled personnel available for on-site servicing and maintenance.
  • Capability to assess and diagnose issues with pre-owned equipment.
  • Provision of necessary tools and spare parts to carry out maintenance tasks efficiently.

Financial Requirements:

Bidders must provide proof of financial stability, which includes:

  • Submission of audited financial statements for the past financial year.
  • No outstanding dues or liabilities associated with previous contracts.

Document Submission Details:

Interested parties should submit their proposals electronically. All required documents must be in the accepted formats, as stated in the tender guidelines. Each submission should include:

  • A cover letter expressing the intent to qualify.
  • Detailed technical proposal.
  • Financial bid.

Special Provisions:

  • Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender and may be entitled to specific benefits as provided by the prevailing guidelines for MSEs.
  • Startups that meet the eligibility requirements can also participate and may enjoy additional incentives aimed at promoting innovative solutions.

Evaluation Process:

The submitted proposals will undergo a thorough evaluation process by a designated evaluation committee. Factors for evaluation will include:

  • Adherence to the technical specifications.
  • Financial viability.
  • Overall cost-effectiveness of the proposal.
  • Quality of past performance on similar contracts.

Delivery Locations:

The successful bidder will be required to deliver services at several predetermined locations as specified in the tender documentation. It is crucial that the bidder can accommodate servicing across these sites without logistical constraints.

Contact Information:

For any inquiries regarding this tender, potential bidders are advised to refer to the official contact details provided within the detailed tender documents.


General Information

Item Category
Customized AMC/CMC for Pre-owned Products - undefined; -- ; Annual Maintenance Contract (AMC); Quarterly; No
Ministry Name

Financial Information

Estimated Bid Value
₹97,350.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
5 Days

Tender Documents

6 Documents
GeM-Bidding-7901326.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER FINANCIAL
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a legally registered entity, demonstrating previous experience in providing AMC/CMC services for similar pre-owned products, and compliance with applicable regulatory standards.

Bidders must submit all necessary certifications that validate their capability to provide AMC/CMC services. This includes quality certifications, safety compliance documents, and any other relevant licenses that attest to their operational competency in the servicing of pre-owned products.

Interested bidders must complete their registration on the designated procurement platform. The registration process involves submitting the required identification documents, proof of business registration, and adherence to necessary compliance checks to participate in the tender.

All documents must be submitted electronically in PDF format. Any supporting documents should be clearly labeled and organized within the proposal to facilitate the evaluation process. Following the specified formatting guidelines ensures a smooth submission experience.

An Earnest Money Deposit (EMD) is required. This deposit serves as a financial assurance that the bidder commits to the contract terms. The details regarding EMD amount and submission process will be clearly outlined in the tender documentation, ensuring transparency and compliance.

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