Tender Title and Reference Number
Tender Title: Customized AMC/CMC for Pre-owned Products
Reference Number: GEM/2025/B/6167549
Issuing Authority/Department
The tender is issued by the Department of Atomic Energy, specifically managed by the PMO.
Scope of Work and Objectives
The scope of this tender involves the Annual Maintenance Contract (AMC) for KONE make elevators designed for 8 passengers. The objective of this contract is to establish a reliable maintenance service that ensures the safe and efficient operation of the elevators located at the AMD facility in Bengaluru. Bidders are expected to provide comprehensive maintenance services that include preventive and corrective measures, ensuring the elevators meet all required safety and operational standards.
Eligibility Criteria
To be eligible for participation in this tender, bidders must meet the following criteria:
- Must be a legally registered entity capable of providing maintenance services.
- Proven experience in servicing KONE elevators or similar products.
- Compliance with all relevant statutory requirements and safety regulations.
Technical Requirements
Bidders must demonstrate their capability through adherence to the specific technical requirements:
- Provision of trained technicians familiar with KONE elevator systems.
- Availability of genuine spare parts and components necessary for repair.
- Commitment to maintaining modern safety and quality standards in compliance with industry regulations.
Financial Requirements
Bidders are required to submit proof of financial viability, including:
- Recent financial statements demonstrating stability.
- Disclosure of any pending litigations or claims against the company that may affect the contract performance.
Document Submission Details
All documentation pertinent to the tender must be submitted electronically through the designated platform, ensuring adherence to the specified formats. Bidder's documents must include:
- Technical proposal
- Financial proposal
- Compliance certificates
- Any additional relevant documentation.
Special Provisions
The tender provides special considerations for Micro, Small, and Medium Enterprises (MSEs), aimed at promoting inclusivity and encouraging local entrepreneurship. Startups adhering to the guidelines set forth by the Make in India initiative may also be eligible for additional benefits.
Evaluation Process
The evaluation of bids will be conducted based on pre-defined criteria, which will assess technical capabilities alongside financial proposals. Emphasis will be placed on the bidder's experience, compliance with technical specifications, and overall cost-effectiveness.
Delivery Locations
The maintenance services are to be performed at the AMD facility, located in Bengaluru. All logistical arrangements for access to the facility must be pre-arranged and communicated to the winning bidder.
Contact Information
Further details can be obtained by reaching out directly to the Department of Atomic Energy. For specific inquiries, please refer to the official communication channels provided within the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing maintenance services. Bidders need to show proven experience specifically in servicing KONE elevators or other similar products, ensuring compliance with all relevant statutory requirements and safety regulations that govern these operations.
Bidders must submit several essential certificates, including proof of registration, compliance with safety regulations, and any specific certifications showing expertise in elevator maintenance. Additionally, certificates demonstrating financial stability and absence of legal disputes may be required to ensure the bidder’s capability to fulfill the contract.
To register for the tender, bidders must complete the registration process via the official GEM portal. Accepted document formats typically include PDF for technical proposals, for maximum compatibility and professional presentation. All documents submitted must conform to the specified requirements outlined in the tender documentation to ensure they are considered valid.
The Earnest Money Deposit (EMD) requirements are detailed in the tender documents, typically reflecting a small percentage of the total bid amount. This deposit ensures that the bidders are committed to the tender process and will be refunded under the terms stipulated in the guidelines.
Yes, there are specific benefits for MSEs embedded in the tender process. These might include relaxed qualification criteria, assistance in maintaining compliance with regulations, and other incentives designed to support local enterprises and promote inclusivity within the tendering process. Furthermore, provisions aligned with the Make in India initiative encourage the participation of startups and local businesses.
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