Department of Atomic Energy Tender by Bhabha Atomic Research Centre (GEM/2025/B/5992128)
Custom Bid for Services - Annual Maintenance contract of Smart Vehicle Number AnnouncementSystem
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Tender Title: Annual Maintenance Contract of Smart Vehicle Number Announcement System
Tender Reference Number: GEM/2025/B/5992128
Issuing Authority: Department of Atomic Energy
The Department of Atomic Energy is inviting tenders for an Annual Maintenance Contract (AMC) for the Smart Vehicle Number Announcement System. This contract aims to ensure the efficient operation and sustained performance of the aforementioned system, which is integral in facilitating clear and automated announcements for vehicular identification at various locations.
Scope of Work and Objectives
The selected bidder will be responsible for comprehensive maintenance services, which include regular servicing, troubleshooting, and urgent repairs of the Smart Vehicle Number Announcement System. Responsibilities will extend to ensuring that all system components function optimally to provide real-time announcements and enhancing user experience.
The key objectives of the contract are as follows:
- To maintain high operational uptime of the announcement system.
- To conduct regular software updates and system checks.
- To provide training for end-users on system functionalities.
- To ensure systems are compliant with the latest technology standards.
Eligibility Criteria
Eligible bidders must be registered entities possessing the capability to provide maintenance services on electronic systems. The criteria include:
- Proper registration with the relevant government bodies.
- Proven experience in maintaining similar systems.
- Adequate technical manpower and resources to fulfill contract requirements.
Technical Requirements
Bidders must provide documentation specifying compliance with technical requirements, including but not limited to:
- Detailed descriptions of methodologies employed in the maintenance of electronic announcement systems.
- Previous experience, including case studies and references.
- The capability to provide prompt and effective service, along with spare parts when necessary.
Financial Requirements
Bid submissions must include comprehensive financial proposals that clearly outline costs associated with the services offered. Details regarding anticipated expenses for components, labor, and any additional fees should be provided in a transparent manner.
Document Submission Details
Bidders are required to submit their documents electronically through the specified government e-procurement platform. Submissions must include:
- Technical Proposal
- Financial Proposal
- Certificates of Eligibility
- Any additional documentation as deemed necessary.
Special Provisions
Bids from Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged, with provisions that offer them advantages during the evaluation process. This is aimed at fostering local entrepreneurship and compliance with 'Make in India' policies.
Evaluation Process
The tender evaluation will consist of two stages - Technical and Financial assessments. Initially, proposals will be judged on their technical merits before the financial submissions are opened. Compliance with quality standards and technical specifications will play a crucial role in the selection process.
Delivery Locations
The services will mainly be required across various facilities managed by the Department of Atomic Energy, delineating specific locations that will be communicated during the bid process.
Contact Information
For any clarification or inquiries regarding the tender submission, bidders may reach out to the Department of Atomic Energy through official communication channels provided on the government e-procurement portal.
This tender process provides an excellent opportunity for qualified bidders to engage in a meaningful contract that contributes to enhancing public operational efficiencies through cutting-edge technology. We encourage all eligible entities to thoughtfully prepare their proposals in alignment with the stipulations outlined in this document.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant government authorities, as well as having demonstrable experience maintaining systems similar to the Smart Vehicle Number Announcement System. Bidders are also expected to possess the required technical manpower and resources to execute the contract effectively.
Bidders must provide documentation to demonstrate their compliance with technical specifications and quality standards relevant to maintenance services. This may include prior qualification certificates, service experience documentation, and evidence of technical capabilities.
Submissions for the tender must be conducted electronically through the government e-procurement portal. Accepted document formats typically include PDF, DOCX, and spreadsheet formats for the financial proposal. Bidders should ensure their documents are clear and professionally presented.
Payment terms generally involve upfront payments followed by progress payments based on milestone achievements. Performance security, often computed as a percentage of the contract value, must be tendered to ensure adherence to contract stipulations throughout the service duration.
MSEs will benefit from certain provisions during the evaluation process, such as price preference and additional scoring metrics that favor local enterprises. This initiative is part of the government’s commitment to enhancing the operational capacity of local businesses and council compliance with ‘Make in India’ initiatives.
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