The GEM/2025/B/6118885 tender, issued by the Department of Atomic Energy, is focused on procuring specialized Catering and Hospitality Services. This tender invites interested vendors to submit proposals to provide comprehensive catering services that meet the specific needs of the department. The scope of work encompasses various aspects, including meal preparation, service delivery, staff training, and adherence to health and safety regulations.
Scope of Work and Objectives
The primary objective of this tender is to engage a capable service provider who can deliver high-quality catering services for various departmental functions, meetings, and events. The services required include but are not limited to:
- Menu planning and meal preparation.
- Ensuring dietary restrictions are accommodated.
- Professional service staff for meal service.
- Maintenance of cleanliness and hygiene standards.
Additionally, the selected vendor will be expected to demonstrate flexibility in response to changing requirements and timelines.
Eligibility Criteria
To qualify for participation in this tender, vendors must meet the following eligibility criteria:
- Be a registered entity with appropriate licenses to operate in the catering and hospitality sector.
- Have a proven track record of delivering similar services, particularly within government or high-value contracts.
- Financial stability and capability to manage large-scale catering operations.
- Compliance with local labor laws and health standards.
Technical Requirements
Proposals must include specific technical requirements such as:
- Detailed menu options and nutritional information.
- Staffing plans that include experienced chefs and service staff.
- Equipment and facilities properly equipped to handle meal preparation and serving.
- Quality assurance measures and a plan for maintaining hygiene and safety.
Financial Requirements
Participants must be able to demonstrate financial capacity to undertake the contract outlined in this tender. This includes evidence of previous contracts executed, financial statements, and the ability to present a competitive pricing structure.
Document Submission Details
Interested bidders are required to submit their proposals via the GEM portal, ensuring all necessary documents, including technical specifications, financial details, and company profiles, are included. Bidders should adhere to the required document formats specified by the Department.
Special Provisions
The tender may include special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting their participation by potentially relaxing certain eligibility criteria or offering incentives.
Evaluation Process
Submitted proposals will undergo a detailed evaluation process, assessing both technical and financial submissions. Key evaluation criteria include:
- Technical capability and experience.
- Quality of the proposed services in alignment with departmental needs.
- Competitive pricing and financial stability.
Only proposals that meet the minimum technical required standards will be considered for financial evaluation.
Delivery Locations
Services will primarily be delivered at the Department of Atomic Energy locations assigned at the time of contract execution.
Contact Information
For further inquiries regarding the tender specifications, vendors may refer to the contact details provided on the GEM portal. Questions should be directed in writing to ensure a formal record of inquiries.
Vendors are encouraged to thoroughly review the tender document and prepare their submissions carefully, ensuring all requirements are met to enhance their chances of selection.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
12 DocumentsDocuments Required from Seller
- Experience Criteria *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing comprehensive catering and hospitality services. Vendors must demonstrate a history of delivering similar services, particularly in high-value contracts, and maintain compliance with local regulations governing food safety, employee welfare, and business operations.
Vendors should include in their proposals detailed technical specifications that encompass menu planning, service quality, staff qualifications, equipment used for food preparation, and adherence to hygiene protocols. Quality standards should meet or exceed industry benchmarks to ensure excellent service delivery.
Vendors are typically required to submit an Earnest Money Deposit (EMD), the specifics of which can be found in the tender documentation. Payment terms are generally outlined in the contract following award and are contingent upon satisfactory service delivery, often structured around milestones or completion of specific phases of service.
Proposals must be submitted electronically through the GEM portal. Accepted document formats typically include PDF, DOCX, or any specified electronic formats mentioned in the tender guidelines. Vendors should ensure all documentation is complete and adheres to the required submission formats to avoid rejection.
The tender encourages MSE participation by offering benefits such as potential relaxation of eligibility criteria or special assistance programs. These provisions support MSEs in competing equitably in the public procurement space and enhancing their access to significant contracts through initiatives promoting local content and compliance with government policies.
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