Department of Atomic Energy Tender by Bhabha Atomic Research Centre (GEM/2025/B/5963292)
Customized AMC/CMC for Pre-owned Products - Maquet Ventilator; Maquet Ventilator Sr No 18350 43013

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Tender Title: Customized AMC/CMC for Pre-owned Products - Maquet Ventilator
Reference Number: GEM/2025/B/5963292
Issuing Authority/Department
The tender is issued by the Department of Atomic Energy, under the organization of Bhabha Atomic Research Centre.
Scope of Work and Objectives
The objective of this tender is to procure Customized Annual Maintenance Contract (AMC) or Comprehensive Maintenance Contract (CMC) services specifically for the Maquet Ventilator. The contract will cover the maintenance of three pre-owned units of the Maquet ventilator, reference serial numbers 18350 and 43013. The scope includes routine inspections, preventive maintenance, corrective repairs, and comprehensive service support as described in the relevant documents linked to this tender.
Eligibility Criteria
To qualify for this tender, bidders must present evidence of being a registered entity with at least 3 years of past experience in the service and maintenance of similar medical equipment. An OEM Authorization Certificate is required to demonstrate capability and compliance with the original manufacturer's specifications.
Technical Requirements
Bidders must comply with defined technical specifications that pertain to the operational standards of the Maquet ventilator. Further detailing can be found in the linked document related to Product/Equipment Details.
Financial Requirements
An Earnest Money Deposit (EMD) of ₹13,853 must be submitted along with the bid. Additionally, bidders should prepare to meet the financial terms outlined in the Special Terms and Conditions document linked to this tender.
Document Submission Details
Bids should be submitted through the GEM portal, ensuring that all required documents, including experience criteria and OEM authorization certifications, are uploaded as specified. Submission formats will adhere to standard requirements, ensuring documentation is clear and complete.
Special Provisions
This tender includes provisions to support Micro, Small, and Medium Enterprises (MSEs), allowing for exemptions from certain eligibility criteria as long as supporting documentation is provided. There are also provisions in alignment with Make in India policies, encouraging local manufacturing and sourcing.
Evaluation Process
Bids will undergo a total value-wise evaluation, and all submissions will be assessed based on compliance with the outlined technical specifications and financial requirements. The effective communication of technical clarifications is essential, with a 3-day window for bidders to seek clarifications during the technical evaluation phase.
Delivery Locations
The equipment and associated maintenance services must be provided at the respective facilities owned by the Department of Atomic Energy as designated in the tender documentation.
Contact Information
For further assistance or inquiries related to this tender, please refer to the documentation provided through the GEM portal. (Note: Specific contact details are not disclosed in the current tender documentation)
Additional Information
Bidders are encouraged to carefully review all attached documents linked throughout this description, especially those pertaining to Special Terms and Conditions, as compliance is critical for successful application submission.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a minimum of 3 years of past experience in providing maintenance services for similar medical equipment. Additionally, bidders must possess the OEM Authorization Certificate to validate their capability to service the specific equipment.
Bidders are tasked with adhering to precise technical specifications related to the operational integrity of the Maquet ventilators. Compliance with the established quality standards mandated by the manufacturer is essential and must be substantiated by the necessary documentation as outlined in the tender’s Product/Equipment Details link.
The Earnest Money Deposit (EMD) required for this tender is set at ₹13,853. Successful bidders will also need to provide a performance security as specified in the Special Terms and Conditions/Penalty/Payment Terms document, ensuring compliance with the awarded contract conditions.
Bids must be submitted digitally via the GEM portal. All relevant documents should be uploaded in accepted formats. The evaluation process will focus on the technical conformity and financial completeness of the offered solutions, leading to a total value-wise assessment for selection.
MSEs may benefit from exemptions concerning specific eligibility criteria if suitable documentation for such exemptions is provided in their bid. The tender promotes compliance with Make in India initiatives, encouraging local manufacturing and procurement, enhancing opportunities for MSE participation.
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