Tender Title: Comprehensive Service and Maintenance of Kalkura Floor Mounted Hot, Cold, and Normal Water Dispenser

Reference No: GEM/2025/B/6088913

Issuing Authority: Department of Atomic Energy

The Department of Atomic Energy invites tenders for the comprehensive service and maintenance of 8 units of Kalkura Floor Mounted Hot, Cold, and Normal Water Dispenser. This tender is categorized as a Custom Bid for Services, which underscores the specialized nature of the work required.

Scope of Work and Objectives

The primary objective of this tender is to ensure that all 8 dispensers are functioning effectively and efficiently, providing quality service to users. The scope includes:

• Regular maintenance checks.
• Immediate repair services for any malfunctions.
• Replacement of defective components as needed.
• Ensuring compliance with safety and operational standards.

This will help in extending the lifespan of the dispensers, minimizing downtime, and ensuring the satisfaction of users.

Eligibility Criteria

To be eligible for this tender, bidders must:

• Be a registered entity capable of handling maintenance services for water dispensers.
• Have prior experience in handling similar projects with verifiable references.
• Meet any local governance or industry-related certifications relevant to maintenance services.

Technical Requirements

Bidders must comply with specified technical requirements such as:

• Adequate knowledge of the operational standards of the Kalkura dispensers.
• Ability to provide all necessary tools and equipment for maintenance.
• Qualified technicians to perform maintenance and repairs.

Financial Requirements

Participants are required to submit financial documents to demonstrate their capability to deliver services at competitive pricing. This includes:

• Proof of financial stability.
• Insurance coverage details pertaining to service delivery.
• A detailed breakdown of service costs.

Document Submission Details

All tender submissions must be completed electronically and should include:

• A technical proposal outlining the service methodology.
• Financial bid with detailed cost analysis.
• Relevant certifications and past performance records.

Special Provisions

The department encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. MSEs may be granted certain benefits like relaxed eligibility criteria or assistance with documentation.

Evaluation Process

The evaluation of tenders will focus on:

• Compliance with the technical specifications.
• Cost-effectiveness of the financial proposal.
• Past performance and reliability of the bidder.

The selection will be made in accordance with transparent criteria, ensuring the best service provider is chosen to fulfill the project's requirements.

Delivery Locations

Services will be required at designated federal locations managed by the Department of Atomic Energy across the relevant operational areas.

Contact Information

For inquiries related to this tender, bidders may contact the issuing authority directly through the provided departmental email.

This tender aims to ensure the reliable operation of water dispensers, serving the needs of the government and public users effectively while creating opportunities for qualified service providers.