Tender Title: Web Accessibility Audit
Tender Reference Number: GEM/2025/B/6148399
Issuing Authority/Department: Department of Biotechnology (DBT) under the Ministry of Science and Technology
The Web Accessibility Audit tender aims to engage qualified firms that can conduct comprehensive audits on web accessibility to ensure compliance with national and international standards. The primary objective of this project is to certify that all digital platforms maintained by the Department of Biotechnology are accessible to individuals with disabilities, thus promoting inclusivity and adherence to relevant legislation.
Scope of Work and Objectives
This project encompasses a thorough evaluation of the digital interfaces and resources managed by the Department of Biotechnology. The selected vendor will be responsible for:
- Performing detailed accessibility assessments based on established guidelines such as the Web Content Accessibility Guidelines (WCAG).
- Identifying areas requiring improvement, including content, navigation, and usability for users with disabilities.
- Providing a comprehensive report detailing findings and recommendations for enhancements.
The vendor is expected to support not only trivial compliance but also the enhancement of user experience for all website visitors, aligning with the Department's vision of inclusivity.
Eligibility Criteria
To bid for this tender, bidders must meet the following eligibility criteria:
- Must be a registered legal entity with a minimum experience of three years in web accessibility audits.
- Must have a team of certified accessibility professionals experienced in WCAG and other associated compliance standards.
- Bidders must provide references from at least three previous projects demonstrating relevant experience.
Technical Requirements
Bidders are required to demonstrate proficiency in the following technical specifications:
- Proven methods and tools used for testing web accessibility levels.
- Capability to produce documentation that meets recognized quality standards.
- A structured approach to addressing identified deficiencies and delivering remediation strategies.
Financial Requirements
All bidders must comply with specific financial requirements, including:
- Submission of a valid Earnest Money Deposit (EMD) as prescribed. This secures the contractor's commitment and is typically refundable upon bid closure.
- Financial statements demonstrating solvency and capacity to sustain the operational costs throughout the project's duration.
Document Submission Details
The submission of documents must follow the outlined protocol, including:
- Copy of registration documents.
- Proposals should be submitted in both hard and soft formats via specified channels.
- Bidders are encouraged to ensure that all files are in accepted formats such as PDF or DOCX, adhering to the submission guidelines noted in the tender instructions.
Special Provisions
This tender highlights specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups:
- MSEs will enjoy benefits during the evaluation process such as reserved quotas or price preferences to encourage participation.
- Startups are welcomed and may apply specific government programs designed to foster innovation and entrepreneurship.
Evaluation Process
The evaluation of bids will follow a structured approach:
- An initial shortlist will be created based on eligibility criteria.
- Technical evaluations will assess the compliance with the specified requirements.
- Financial bids from qualified bidders will subsequently be reviewed to identify the best value offer.
Delivery Locations
The deliverables of this project must be provided for the Department of Biotechnology located in relevant government facilities. The vendor may also be required to present findings to designated stakeholders.
Contact Information
For any additional inquiries or clarifications, prospective bidders are encouraged to consult the official website of the Department of Biotechnology. However, please note that specific contact information details have not been provided as part of this tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered legal entity with at least three years of experience in conducting web accessibility audits. Bidders must have a team of certified professionals proficient in compliance with WCAG and other associated standards. Additionally, at least three references from previous relevant projects must be provided to demonstrate capability.
Bidders must comply with established technical specifications, including a structured approach to auditing websites against WCAG standards. Techniques and tools must meet recognized industry compliance benchmarks, and documentation must adhere to quality standards capable of addressing any deficiencies identified during the audit process.
The Earnest Money Deposit (EMD) is a security amount required from bidders to ensure commitment to the tender. The specific amount will be detailed in the tender documents. This deposit is typically refundable upon the completion of the bidding process, unless stipulated otherwise based on the terms of the contract.
The evaluation and selection process involves a preliminary assessment to check eligibility criteria followed by comprehensive technical and financial evaluations of shortlisted bids. The selected vendor must present a competitive value offer while ensuring compliance with qualitative standards established in the tender.
Yes, the tender provides special provisions for MSEs, allowing them to benefit from preferences during the evaluation process. This includes reserved quotas and possible financial incentives aimed at promoting participation from smaller enterprises to foster a competitive landscape in public procurement.
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