Tender Title: Examination Service - Online; Candidate Registration, Payment Process to be handled by Service Provider

Reference Number: GEM/2025/B/6068682

Issuing Authority/Department:

Ministry of Science and Technology, Department of Biotechnology (DBT)

Scope of Work and Objectives:

This tender outlines the requirement for comprehensive examination services encompassing candidate registration, payment processing, venue provisions, withdrawal and update of registrations, question paper hosting on a dedicated website, admit card processing, and ongoing helpline/technical support.

The successful Service Provider will be responsible for creating an efficient and user-friendly online platform catering to various aspects of the examination process while ensuring data security and compliance with established protocols. With an estimated total of 2500 candidates, this tender seeks to facilitate a seamless examination experience by leveraging technology and innovation.

Eligibility Criteria:

To participate in this tender, bidders must meet the following eligibility criteria:

• Bidders should be a registered legal entity with a proven track record in managing online examination services.
• Financial stability and sufficient operational capacity to meet the demands of service execution for up to 2500 candidates must be demonstrated.

Technical Requirements:

The Service Provider is expected to meet specific technical requirements, including but not limited to:

• Capability for secure online candidate registration and payment processing.
• Development of a robust platform for question paper hosting and admit card generation.
• Implementation of a helpline to support candidates during the registration and examination process.

Financial Requirements:

Interested parties must submit detailed financial proposals outlining their costs to fulfill the tender requirements, including any additional expenses for support services. Adherence to budget limitations set by the Ministry may also be necessary.

Document Submission Details:

Bidders are required to submit all necessary documentation, including technical proposals, financial bids, and any required certifications, through the designated submission process outlined by the issuing authority.

Special Provisions:

There are specific benefits allocated for Micro, Small, and Medium Enterprises (MSEs) and startups as part of the government's initiative to support local businesses. Details on how to apply these provisions will be provided upon request.

Evaluation Process:

Bids will undergo a structured evaluation process focusing on technical and financial criteria, ensuring that the most capable and cost-effective service provider is selected. Emphasis will be placed on the provider's ability to meet quality standards and operational readiness.

Delivery Locations:

The service provision will primarily take place within the jurisdiction defined by the Ministry of Science and Technology. The selected Service Provider must ensure operational capability across relevant locations.

Contact Information:

For any inquiries or clarifications concerning this tender, interested bidders are encouraged to reach out via the official communication channels provided by the issuing authority. Details will be made available through the government tender portal.

Conclusion:

This tender provides an essential opportunity for service providers specializing in examination services to contribute effectively to public sector educational initiatives. Bidders are encouraged to review the eligibility requirements, technical and financial criteria thoroughly before submission. Ensure compliance with all outlined provisions and guidelines for a successful application.