Department of Biotechnology (DBT) Tender by National Institute Of Plant Genome Research (GEM/2025/B/6127800)
Custom Bid for Services - appointment of agent for customs clearance of imported shipments under An

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Tender Title: Appointment of Agent for Customs Clearance of Imported Shipments under Annual Service Contract
Reference Number: GEM/2025/B/6127800
Issuing Authority/Department:
Department of Biotechnology (DBT), Ministry of Science and Technology
Scope of Work and Objectives
The tender aims to appoint a qualified agent for customs clearance for imported shipments under an annual service contract. The core objective is to streamline the customs clearance process, ensuring timely delivery of imported goods necessary for various research and developmental projects managed by the Department of Biotechnology.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Must be a registered entity with adequate licenses to operate as a customs clearance agent.
- Proven experience in handling customs clearance for scientific and research-oriented shipments.
- Availability of a dedicated team familiar with the customs regulations and processes.
- Financial stability and capability to manage the volume of shipments anticipated under this contract.
Technical Requirements
Bidders are required to demonstrate strong technical capabilities, including:
- Expertise in managing customs clearance and related documentation.
- Proficient understanding of various Customs Acts and Regulations.
- The ability to handle all associated logistics services along with customs clearance.
- Technologically equipped facilities to ensure efficient processing of shipment documents.
Financial Requirements
The financial criteria include:
- Submission of a detailed financial proposal outlining pricing models for services.
- Provide proof of financial stability through audited financial statements for the past three years.
- Compliance with any costs imposed by customs and associated governmental fees.
Document Submission Details
Interested bidders must submit their proposals electronically through the designated government procurement platform. All required documents should be scanned and uploaded in the specified formats as outlined in the tender documentation.
Special Provisions
Considering the government's agenda for MSEs/startups, provisions have been included to encourage these entities to participate. Specific incentives may be applicable to qualified Micro, Small, and Medium Enterprises, allowing for fair competition in leveraging procurement opportunities.
Evaluation Process
The evaluation process will prioritize:
- Compliance with technical specifications and requirements.
- Cost-effectiveness of the proposed bid.
- Experience and past performance in customs clearance.
- Financial health and stability of the bidder.
Delivery Locations
The services will primarily be conducted at various import points as designated by the Department of Biotechnology for the purpose of customs clearance.
Contact Information
For further details on the tender, interested parties can reach out to the Department of Biotechnology, Ministry of Science and Technology. Specific contact information will be provided in the formal tender documentation.
In conclusion, this tender offers an exciting opportunity for agents specializing in customs clearance services to partner with the Department of Biotechnology, contributing to the efficient importation of vital goods for research and innovation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
15 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements encompass a range of specifications, including the need for the bidder to be a registered entity with valid licenses to operate as a customs clearance agent. Bidders should have extensive experience in managing customs processes for scientific shipments and must demonstrate financial stability. They also need to ensure the availability of a qualified team proficient in customs regulations.
Bidders must possess appropriate certifications confirming their capability to operate as a customs clearance agent. This includes certifications demonstrating compliance with relevant Customs Acts and documentation that proves their ability to manage customs-related logistics for research entities.
The registration process involves creating an account on the designated governmental procurement platform. Bidders must submit necessary documents digitally, ensuring that all required forms and referenced certifications are appropriately uploaded in accepted formats. Access to the platform generally requires compliance with stipulated government procurement guidelines.
Bidders are generally required to submit an earnest money deposit (EMD) as part of their bid. The amount and specific submission guidelines will be detailed in the tender documentation. The EMD serves as a commitment to fulfilling the bid terms upon award and is subsequently returned to unsuccessful bidders.
The submitted bids will be evaluated based on three main criteria; compliance with technical specifications, financial proposals, and past operational experience. Additionally, factors like bidder’s financial health and adherence to quality standards will significantly influence the selection process. This multi-dimensional evaluation aims to ensure the selection of the most capable service provider for customs clearance.
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