Department of Commerce Tender by Export Inspection Council Of India (eic) (GEM/2025/B/6083858)
Customized AMC/CMC for Pre-owned Products - Water Purification System; Evoqua; Comprehensive Mainte
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Tender Title and Reference Number
Customized AMC/CMC for Pre-owned Products - Water Purification System; Evoqua; Comprehensive Maintenance Contract (CMC); GEM/2025/B/6083858
Issuing Authority/Department
The tender is issued by the Department of Commerce under the Ministry of Commerce and Industry. This authority is responsible for overseeing the procurement process and ensuring compliance with all relevant regulations.
Scope of Work and Objectives
The objective of this tender is to provide a comprehensive Maintenance Contract (CMC) specifically for pre-owned water purification systems produced by Evoqua. The scope of work encompasses the delivery of customized Annual Maintenance Contracts (AMC) and this includes:
- Regular servicing and maintenance for optimal functioning of the water purification systems
- Prompt repair services in case of system breakdowns
- Ensuring compliance with all technical specifications and quality standards
Eligibility Criteria
Participants interested in this tender must meet the following eligibility criteria:
- Must be a registered entity under the applicable laws in their region.
- Relevant experience in providing maintenance services for water purification systems.
- Should have valid certifications in Quality Management Standards relevant to the services offered.
- Before submitting bids, potential vendors are encouraged to familiarize themselves with pre-requisite standards and compliance regulations.
Technical Requirements
The technical requirements are essential for bidders to understand. These include:
- A detailed understanding of Evoqua water purification systems.
- Proven capability to manage and execute repair and maintenance solutions.
- Skilled personnel qualified for service and repair tasks related to the specified systems.
- Compliance with local and national water quality standards.
Financial Requirements
All bids must adhere to specific financial requirements, including:
- Submission of financial statements demonstrating the bidder’s capacity to sustain contract fulfillment.
- An Earnest Money Deposit (EMD) as specified within the tender documentation to ensure genuine participation.
- Clear outline of pricing structures which must be competitive and justified with market standards.
Document Submission Details
All necessary documents must be submitted electronically through the designated tender portal. Bidders must ensure that:
- Documents are in formats accepted by the portal (typically PDF or Word).
- All submissions adhere strictly to the deadlines set within the tender process.
Special Provisions
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, which may confer benefits to help foster participation from smaller businesses. Participants will be evaluated on how they fulfill these provisions, which aim to boost the local economy.
Evaluation Process
The evaluation of bids will rely on several key criteria, including:
- Technical capability and understanding of service delivery.
- Financial viability assessed through submitted financial documents.
- Previous experience and performance in similar projects.
Delivery Locations
Services under this contract will be delivered to specified locations as outlined in further documentation and are expected to follow strict timelines.
Contact Information
Contact information related to this tender can be found on the tender portal. Bidders are encouraged to reach out with any queries regarding the process or specifications to ensure clarity before submission.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in maintaining water purification systems, and holding necessary certifications that comply with applicable quality management standards. Bidders must be capable of demonstrating technical skill sets relevant to the services proposed.
To participate successfully in this tender, vendors need to have relevant certificates which might include quality compliance certificates, service operation licenses, and any additional certifications validating expertise in water purification technology. Ensuring you meet these standards is critical to qualifying.
The registration process involves creating an account on the designated tender portal. Bidders must provide necessary business information and any required documentation for verification. A valid email for notifications is also necessary.
Bid submissions must generally be made in formats such as PDF or Word that are compatible with the tender portal. While specific formats may vary, adhering to these guidelines is essential to ensure successful document acceptance.
The payment terms will be detailed in the tender documentation and generally require clarity on payment milestones, based on service completion and delivery. Bidders should expect terms that stipulate payment upon the successful execution of maintenance services offered under the contract.
These FAQs aim to facilitate a better understanding of the tender process and ensure that all potential bidders are aligned with the requirements and processes involved.
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