Department of Commerce Tender by Government E-marketplace (gem) (GEM/2025/B/6016907)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu
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Tender Title: Security Manpower Service (Version 2.0)
Tender Reference Number: GEM/2025/B/6016907
Issuing Authority/Department: Department of Commerce, Ministry of Commerce and Industry
The Scope of Work for this tender includes the provision of Security Manpower Services, specifically unarmed and armed security personnel, for a variety of settings including offices, commercial institutions, and residential areas. The objective of this tender is to ensure the safety and security of personnel and property within the specified environments. This requires a comprehensive approach that focuses on vigilance, prompt response to security incidents, and the maintenance of a secure atmosphere conducive to operations.
Eligibility Criteria
Prospective bidders must meet specific eligibility criteria to participate in this tender. This includes being a legally registered entity with the necessary licenses to operate within the security services domain. Additionally, bidders should have demonstrated experience in delivering security services in similar environments, as well as a robust staffing infrastructure capable of fulfilling the scope of work outlined.
Technical Requirements
Bidders must adhere to strict technical specifications concerning the qualifications and training of security personnel. All guards, both unarmed and armed, must possess valid certifications and undergo training that meets recognized industry standards. It is required that the personnel are well-versed in security protocols, emergency response procedures, and customer service skills to ensure effective performance in their roles.
Financial Requirements
The financial requirements entail that bidders provide detailed financial documents including proof of financial stability and capability to undertake a project of this scale. Additionally, a proposal that includes clear pricing structures and payment schedules must be submitted. The evaluation of financial proposals will also consider the overall cost-effectiveness of the bid.
Document Submission
Bidders are required to submit their documents through the designated online platform. The submission must include all necessary documentation, technical proposals, and financial bids. It is crucial to adhere to the specified formats and ensure all submissions are complete and comprehensive.
Special Provisions
This tender advocates for the benefits of Micro, Small, and Medium Enterprises (MSEs) and makes provisions for startups to encourage greater participation. These benefits might include relaxation of eligibility criteria or preferences in the evaluation process to promote inclusivity.
Evaluation Process
The evaluation process will be conducted in multiple stages. Initially, submissions will be screened for compliance with eligibility criteria, followed by a technical assessment of the proposals. Financial bids of only those bidders who meet the technical criteria will then be evaluated. Criteria for selection may include experience, proposed methodology, financial viability, and overall value offered.
Delivery Locations
The service delivery locations will encompass various offices, institutions, and residential units as specified in the tender documentation. Bidders must clearly outline their capacity to operate in these locations and manage logistics for service delivery effectively.
Contact Information
For any queries or further information, bidders may reach out through the contact channels provided in the official tender documentation.
This tender represents an important opportunity for qualified security service providers to engage with the government sector, ensuring safety and improved security practices across multiple environments. Interested bidders are encouraged to carefully review all tender details and submit their proposals accordingly.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with appropriate licenses to operate in the security services sector. Bidders must demonstrate relevant experience in providing security services, possess the necessary personnel capable of meeting the tender’s demands, and ensure compliance with all local and industry-specific regulations. Furthermore, companies must show evidence of financial stability and capacity to manage the project efficiently.
Bidders are required to furnish various certificates, which include certification of registration with relevant governmental authorities, licenses to provide security services, and any other relevant industry-standard certifications that validate the qualifications of their security personnel. It is crucial to submit these documents to ensure compliance with the specific requirements set forth in the tender.
The registration process involves visiting the designated online portal where the tender is hosted. Bidders must create an account, fill in the necessary forms, and submit required documentation as outlined in the tender details. It is important to ensure that all information provided is accurate and complete to avoid disqualification during the evaluation phase.
The Earnest Money Deposit (EMD) is a specified amount that bidders must submit as a part of their proposal. This deposit serves as a security measure to ensure bidder commitment throughout the tendering process. The amount and conditions regarding the EMD are explicitly detailed within the tender documentation, and it is crucial for bidders to adhere to these stipulations to ensure their bid is considered.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) outlined in this tender. These might include relaxed eligibility criteria, preferred consideration during the evaluation process, and provisions to facilitate greater participation by MSEs in government tenders. This initiative aligns with broader governmental policies aimed at promoting entrepreneurship and supporting local businesses.
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