Tender Title: Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/Residential; Unarmed Security Guard
Reference Number: f8b817b1
Issuing Authority/Department: Department of Commerce, Ministry of Commerce and Industry
The Security Manpower Service tender aims to procure comprehensive security solutions for offices, commercial entities, institutions, and residential areas within the jurisdiction of the Ministry of Commerce and Industry. This contract emphasizes the deployment of unarmed security personnel to ensure safety, control access, and manage day-to-day security operations effectively.
Scope of Work and Objectives
The successful bidder will deliver security manpower services to a variety of locations requiring a professional level of service. The scope includes:
- Provision of trained unarmed security personnel for various specified sites.
- Implementation of safety measures, including routine patrols, surveillance monitoring, and response protocols.
- Coordination with local law enforcement agencies as necessary for comprehensive security management.
- Reporting and documentation of any security incidents as per the requirements of the Department.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- Must be a registered entity under applicable laws and regulations.
- Previous experience in providing similar services within the last five years.
- Provision of necessary documentation for compliance with local employment and labor laws.
- Valid security-related certifications and licenses, emphasizing adherence to National safety standards.
Technical Requirements
Bidders should provide:
- An outline of the training programs for security personnel.
- Equipment specifications used in the delivery of security services.
- Documentation that supports meeting local quality standards and compliance requirements.
- A clear plan detailing the implementation of security protocols specific to each site covered under the tender.
Financial Requirements
Interested entities must present a detailed financial proposal that includes service costs, any applicable taxes, and other charges related to the provision of security services. Proposals should also contain information about the financial stability of the bidding organization to ensure continuity of service.
Document Submission Details
All necessary documents should be submitted electronically via the designated online portal provided by the Department of Commerce. Submission must comply with the predefined formats stipulated in the tender documentation to ensure consideration.
Special Provisions
This tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) to encourage participation. Special considerations may also be extended to startups to foster innovation in the security sector.
Evaluation Process
The evaluation of submitted bids will be thorough, emphasizing cost-effectiveness, the scope of offered services, and compliance with submission guidelines. Factors such as the experience of the bidding organization and the robustness of personnel training programs will play a significant role in the assessment process.
Delivery Locations
The successful bidder will deliver services across specified office, institutional, and residential sites as determined by the Department of Commerce. The exact locations will be communicated post-award.
Contact Information
For further inquiries and clarification, bidders are encouraged to contact the Department of Commerce directly through official channels.
This tender provides a strategic opportunity for firms specializing in security services to showcase their offerings and contribute to ensuring safety within commercial and residential spaces. Bidders are invited to prepare robust submissions highlighting their strengths and capacities in delivering high-quality security manpower services.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity and possessing a valid registration under applicable laws. Bidders must demonstrate previous experience in providing similar security manpower services in the last five years, along with the necessary documents that comply with local employment and labor codes. Additionally, bidders should have valid security-related certifications that adhere to national standards, ensuring that they can deliver quality security services effectively.
Bidders are required to meet detailed technical specifications, which include offering comprehensive training programs for their security personnel focusing on various scenarios and response techniques. Successful bidders should also outline the quality standards and compliance requirements they adhere to, demonstrating how their services meet or exceed industry benchmarks. Furthermore, they should provide specific documentation to validate their training programs and security protocols put in place to ensure safety at all locations.
The Earnest Money Deposit (EMD) is a standard prerequisite designed to ensure that bidders commit to their proposals seriously. Bidders should check the tender documents for specific details regarding the required EMD amount, submission process, and the terms under which it will be refunded following the tender evaluation. The EMD typically serves as a security for the successful performance of obligations outlined in the tender agreement.
Bidders are required to submit all documents electronically through the designated online portal established by the Department of Commerce. Accepted document formats will typically include PDFs, Word documents, or any specific formats requested in the tender documentation. It is crucial for bidders to adhere to the submission guidelines provided to ensure their proposals are accepted.
Yes, this tender offers specific provisions and benefits for Micro, Small, and Medium Enterprises (MSEs) to encourage their participation. These benefits may include preferential treatment in the contract award process, reduced financial requirements, and access to technical assistance. Additionally, MSEs may also be given consideration under ‘Make in India’ policies, promoting local entrepreneurship and sustainability in service delivery while complying with local procurement rules.
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