Department of Commerce Tender by Directorate General Of Foreign Trade (dgft) (GEM/2025/B/6117630)
Comprehensive Annual Maintenance Services for Precision Air Conditioners

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Tender Title: Comprehensive Annual Maintenance Services for Precision Air Conditioners
Reference Number: GEM/2025/B/6117630
Issuing Authority:
Department of Commerce, Ministry of Commerce and Industry
Scope of Work and Objectives
The Comprehensive Annual Maintenance Services for Precision Air Conditioners entails providing comprehensive maintenance services for a total of 46 units. This includes regular servicing, emergency repairs, and ensuring optimal functioning of the air conditioning systems throughout the year. The objective is to maintain operational efficiency and ensure a comfortable indoor environment across various government facilities.
Eligibility Criteria
To be eligible for participation in this tender, bidders must meet specific requirements. Eligible bidders should be registered entities with experience in providing similar maintenance services. Organizations must also comply with relevant industry standards and regulations.
Technical Requirements
Bidders must demonstrate technical capability by providing evidence of experienced personnel, appropriate tools, and equipment to perform comprehensive maintenance on precision air conditioning units. The tender requires adherence to high-quality standards and the bidder must also provide documentation of past projects that reflect technical competency in ventilating and air conditioning maintenance.
Financial Requirements
Bid submissions must include a financial proposal that is competitive yet sustainable. Bidders are expected to provide a breakdown of costs associated with the maintenance services, which should encompass all potential expenses, including materials and labor. It is essential that bidders comply with local pricing regulations and offer value-for-money services.
Document Submission Details
All interested bidders are required to submit their proposals electronically through the designated procurement platform. Required documents include technical proposals, financial proposals, and any relevant certifications. Documentation must be submitted by the date specified in the tender announcement.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by offering specified benefits such as price preferences and bidding concessions. This initiative aims to foster an inclusive procurement environment and stimulate economic growth among smaller businesses.
Evaluation Process
The evaluation of submitted proposals will follow a structured process, where both technical merit and financial competitiveness are assessed. Proposals will be evaluated against pre-defined criteria to ensure transparency and fairness. The selected bidder will be notified in accordance with procurement guidelines.
Delivery Locations
Services are to be delivered at various government facilities specified in the tender documentation. Bidders are expected to have logistical plans that ensure timely and efficient service delivery across these locations.
Contact Information
For further inquiries, bidders are encouraged to reach out to the Department of Commerce through the official communication channels specified on the tender portal. It is crucial to provide clear and concise queries to facilitate efficient responses from the authorities.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in providing comprehensive maintenance services for air conditioning systems. Interested bidders must possess all necessary licenses and certifications required under the law. Compliance with industry standards is paramount, and bidders are required to showcase relevant past projects that reflect their technical capabilities in maintenance services.
Bidders must adhere to specified technical specifications, which include employing qualified professionals who have undergone relevant training in air conditioning systems. It is essential to have suitable tools and equipment on hand to perform diagnostics, routine maintenance, and repairs effectively, ensuring the quality and longevity of the air conditioning units.
The submission process for this tender requires interested parties to electronically submit their proposals via the prescribed procurement platform. All required documents, including the technical and financial proposals, must be submitted before the deadline outlined in the tender announcement. Proper documentation and attention to detail are vital for successful submission.
The tender features beneficial provisions for Micro, Small, and Medium Enterprises (MSEs) as well as startups, which may include financial concessions such as price preferences during bidding. These provisions are designed to promote equality in governmental procurements and encourage smaller entities to participate effectively in tender processes.
The performance security requirements include a stipulated financial guarantee from the awarded bidder that represents a certain percentage of the total contract value. This security is mandatory to ensure compliance with contract terms and conditions and to safeguard the interests of the contracting authority throughout the contract duration.
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