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Department of Consumer Affairs Tender by National Test House (GEM/2025/B/6129464)

Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

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Department of Consumer Affairs Tender by National Test House (GEM/2025/B/6129464)

Tender Timeline

Tender Issue
April 9, 2025 at 6:12 PM

Tender Title: Security Manpower Service (Version 2.0)
Tender Reference Number: GEM/2025/B/6129464
Issuing Authority/Department: Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution

The objective of this tender is to procure Security Manpower Services for various office, commercial, institutional, and residential locations. The services required under this tender entail providing unarmed security guards. The intended scope of work includes the deployment of personnel who will ensure safety and security at specified locations under the guidelines established by the issuing authority.

Scope of Work and Objectives

The selected bidder is expected to provide skilled and reliable manpower for security roles in various environments, ensuring compliance with operational procedures and safety standards. The core tasks will involve patrolling premises, monitoring entrances and exits, and providing assistance in case of emergencies. The overall goal is to enhance security measures effectively while maintaining a professional service level.

Eligibility Criteria

Bidders must meet the following eligibility requirements to qualify for submission:

  • Be a registered entity with necessary licenses to operate security services.
  • Demonstrate experience in providing similar services.
  • Provide proof of qualified personnel capabilities, including training certificates.

Technical Requirements

Interested vendors must adhere to specific technical requirements that include:

  • Provision of unarmed security personnel trained and certified in security management.
  • Submission of staff qualifications, including background checks and training certifications.
  • Ability to deploy security personnel as per the required quantity for various locations efficiently.

Financial Requirements

All vendors should meet established financial requirements which will include:

  • Submission of a detailed pricing model.
  • Evidence of financial stability through bank statements or similar documentation.
  • Compliance with standard payment terms as stipulated in the contract.

Document Submission Details

Bidders are required to submit all necessary documentation electronically through the designated tender submission portal. The submission must adhere to the predetermined formats provided in the tender documentation to ensure processing efficiency.

Special Provisions

Special provisions may apply for Micro, Small, and Medium Enterprises (MSEs) that can bid for this project under favorable conditions. Startups are likewise encouraged to participate, benefiting from any relevant support under government initiatives.

Evaluation Process

The evaluation of submitted bids will follow a structured process to ensure transparency and fairness. Proposals will be assessed based on compliance with eligibility criteria, technical capabilities, and financial proposals. Successful bidders will be notified in due time regarding their selection.

Delivery Locations

Security services will be required at multiple previously designated locations. Bidders will need to indicate their capacity to provide services consistently across different sites.

Contact Information

Interested bidders will find detailed contact information available in the official tender documentation for any inquiries related to the tender or submission process.

This tender represents a significant opportunity for skilled service providers to contribute to enhancing security across essential sectors, promoting both safety and professional service delivery.


General Information

Item Category
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Security Guard
Organisation Name

Financial Information

Minimum Turnover
₹50.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7727806.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER APPENDIX
Buyer uploaded ATC documentATC ATC
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with necessary licenses for security services, having prior experience in similar services, and demonstrating qualified personnel capabilities through training certificates. All bidders must commit to operational standards as dictated by the Department of Consumer Affairs.

Bidders must provide evidence of their qualifications, including relevant certificates for security personnel, such as training in safety protocols and emergency response. Additional financial documentation proving stability may also be required. Ensuring compliance with industry standards is crucial.

To register, vendors should submit their tender applications through the official tender submission portal, ensuring all required documents are uploaded in the specified formats. Detailed instructions are provided in the tender documentation to streamline the process for participants.

Vendors are expected to meet stringent quality standards and comply with safety regulations per operating guidelines. These include employing certified personnel trained in relevant security practices and following all local compliance requirements to uphold service integrity.

Bidders must adhere to outlined payment terms, which detail the schedule and conditions of payments. Furthermore, a performance security may be required to ensure contract compliance, which guarantees that vendors fulfill their obligations according to the agreed terms.

These FAQs are designed to clarify the tender process, particularly regarding eligibility, registration, and compliance, assisting potential bidders in making informed decisions during the tender lifecycle.

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