Tender Title:

Security Manpower Service (Version 2.0) - Healthcare

Tender Reference Number:

GEM/2025/B/6112002

Issuing Authority/Department:

Maulana Azad Institute of Dental Sciences

The Security Manpower Service tender aims to enhance security protocols within healthcare institutions by engaging suitable vendors for the provision of unarmed security guards and security supervisors. The selected vendor will be responsible for ensuring the safety and security of patients, staff, and assets throughout the healthcare facility.

Scope of Work and Objectives:

The primary objective is to secure a reliable and professional security manpower service that can efficiently manage security operations within the healthcare environment. The scope includes:

1. Provisioning and management of unarmed security guards and security supervisors.
2. Monitoring facility entry and exit points.
3. Responding to emergencies and managing security-related incidents.
4. Conducting regular patrols within the premises to deter and detect any potential threats.

Eligibility Criteria:

To qualify for this tender, bidders must meet specific eligibility criteria, which include:

• Being a registered entity under relevant laws.
• Proven experience in providing security services in healthcare settings.
• Availability of necessary resources and licensed personnel.
• Financial stability and capability to undertake the contracted responsibilities.

Technical Requirements:

Bidders must demonstrate technical competence in the following areas:

• Provision of personnel who are adequately trained in security protocols specific to healthcare environments.
• Implementation of effective communication and coordination mechanisms.
• Deployment of security personnel who comply with all relevant regulatory standards.

Financial Requirements:

The financial proposal must reflect:

• A detailed breakdown of the cost per guard and supervisor.
• Any additional charges for overtime or special security services.
• Proof of capability to meet financial responsibilities throughout the contract term.

Document Submission Details:

All applications must include the following when submitted:

• A complete proposal with the technical and financial documents separately sealed.
• Copies of registration and relevant certificates.
• Any other documentation required as per the tender guidelines.

Special Provisions:

This tender also includes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible entities will benefit from favorable evaluation criteria, encouraging participation from new businesses and promoting local suppliers.

Evaluation Process:

The evaluation will be based on a comprehensive review of:

• Technical qualifications and experience (50%).
• Financial proposal and compliance with budget estimates (30%).
• Additional points for bids submitted by MSEs or compliant with 'Make in India' policies (20%).

Delivery Locations:

Services rendered will primarily be within the premises of Maulana Azad Institute of Dental Sciences. Bidders must demonstrate their capacity to effectively manage security across a multi-site operation if required.

Contact Information:

For queries regarding this tender, please reach out directly to the Maulana Azad Institute of Dental Sciences during business hours. Specific contact details have not been provided in this document; hence direct engagement with the institution is encouraged for clarity.