Department of Defence Tender by Indian Coast Guard (GEM/2025/B/6095671)

Tender Title: AMC of Integrated Security and Surveillance System
Reference Number: GEM/2025/B/6095671
Issuing Authority/Department: Department of Defence, Ministry of Defence

The AMC of Integrated Security and Surveillance System tender encompasses the comprehensive management and maintenance of security systems focused on theft prevention, remote video monitoring, facility and asset protection, as well as vandalism deterrence. This initiative aims to ensure improved security measures for various facilities, including parking lots and outdoor perimeters, to enhance employee safety while maintaining a sustainable operational workflow.

The main scope of work requires the selected contractors to provide complete Annual Maintenance Contract (AMC) services, which will cover hardware, software, and operational support for advanced security and surveillance infrastructure. The objectives include reducing vulnerability to theft and vandalism and establishing a secure environment that supports and protects the assets of the Department of Defence.

Eligibility Criteria for bidders typically necessitates being a registered entity, possessing qualified expertise in security systems, and having prior experience in similar projects. The bidders must possess adequate technical capabilities and resources to deliver the required services comprehensively.

Technical Requirements include proficiency with the latest integrated security technologies, surveillance software solutions, hardware support, and round-the-clock operational support. Bidders are expected to demonstrate compliance with all relevant standards and quality assurance protocols within the security services domain.

Financial Requirements outline the economical aspects necessary for bidding. Applicants must secure an Earnest Money Deposit (EMD) which is standard practice in tenders to ensure that bidders adhere to their proposal commitments. Additionally, any performance security deposited post-award will be a requirement to safeguard the completion of the contract to the satisfaction of the Department of Defence.

Submission details for documents are crucial; bidders must ensure that all required documents are submitted electronically by the specified deadline. This may include proof of eligibility, technical qualifications, financial stability, and relevant certifications. Notably, competitive pricing structures will be assessed during price evaluation, forming a key part of the selection process.

Special Provisions may exist for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions often involve financial incentives or relaxed eligibility requirements to support involvement in public procurements. This aligns with initiatives supporting local businesses and promoting an inclusive procurement process.

The evaluation process will involve assessing bids based on the compliance with technical specifications and financial offerings. Importance will be placed on the quality of the services proposed, keeping in mind the necessity for long-term operational support and efficiency.

Delivery Locations are to be defined as per the requirements of the security systems in place across various facilities under the jurisdiction of the Department of Defence.

For any inquiries, interested bidders should contact the issuance authority through provided contact details, ensuring all communication aligns with the specified protocols of the tendering process.

In conclusion, this tender represents an opportunity for qualified companies to engage in a structured process aimed at enhancing security systems vital for the safety and integrity of Department of Defence operations.