Department of Defence Tender by Armed Forces Tribunal (GEM/2025/B/6143058)
AMC of Integrated Security and Surveillance System - Theft Prevention, Parking Lots, Public Safety;
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Tender Title and Reference Number
Tender Title: AMC of Integrated Security and Surveillance System - Theft Prevention, Parking Lots, Public Safety
Reference Number: GEM/2025/B/6143058
Issuing Authority/Department
The tender is issued by the Department of Defence under the Ministry of Defence. This department oversees various contracts related to national security and infrastructure.
Scope of Work and Objectives
The objective of this tender is to appoint a competent and qualified service provider for the Annual Maintenance Contract (AMC) of an Integrated Security and Surveillance System. This includes the maintenance of systems designed for theft prevention and ensuring public safety within parking lots and related areas. The contractor will be responsible for maintaining both hardware and software components, along with providing necessary consumables as part of the contract.
The overall goal is to enhance the security measures and operational efficiency of the installations, hence ensuring the protection of assets and infrastructure.
Eligibility Criteria
To qualify for this tender, bidders must fulfill certain eligibility criteria which typically include:
- Being a legally registered entity with relevant experience in providing services related to security and surveillance systems.
- Must have necessary certifications and licenses that confirm compliance with industry standards.
- Previous experience with government contracts may be an advantage.
Technical Requirements
The technical requirements for this tender include:
- Knowledge and experience of integrated security systems.
- Capabilities to conduct regular monitoring and preventive maintenance.
- Ability to provide effective troubleshooting and repair services.
- Compliance with established quality standards and safety regulations.
Financial Requirements
Bidders must demonstrate financial stability through:
- Submission of recent financial statements.
- A clear understanding of cost breakdown and pricing for various service components outlined in the tender.
Document Submission Details
All required documents, including the bid proposal, eligibility credentials, and financial records, must be submitted electronically via the designated bidding portal. Ensure all submission formats comply with specified guidelines.
Special Provisions
The tender also encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, providing them with access to special benefits aimed at promoting fair competition. These provisions may include relaxed eligibility norms and lower financial thresholds.
Evaluation Process
The evaluation of bids will be conducted based on predefined criteria, including:
- Completeness of the technical offer.
- Overall pricing and financial viability.
- Past performance metrics and client feedback. This process ensures that the selected contractor meets the standards set forth by the ministry.
Delivery Locations
The services will be required at designated Defence Establishments, focusing on installations that necessitate immediate and ongoing maintenance of security systems.
Contact Information
While specific contact details are not disclosed, interested bidders can refer to the official portal for submission queries and further clarifications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
Bidders are required to submit a variety of certificates which may include:
- Company registration and tax compliance certificates.
- ISO certifications related to quality management and security standards.
- Any specific licenses required for operation in the defence sector. Submission of these documents ensures compliance and enhances the credibility of the bid.
The registration process involves creating an account on the designated bidding portal. Bidders must provide their company details and relevant certificates during registration. It is crucial to follow any additional instructions provided in the tender documentation to complete registration successfully.
Document submission for this tender must be completed electronically through the specified online bidding platform. Bidders need to ensure that all documents are uploaded in the accepted document formats as indicated in the tender guidelines. Failure to adhere to submission methods may lead to disqualification.
Micro, Small, and Medium Enterprises (MSEs) can enjoy various benefits such as relaxed eligibility criteria and potentially lower financial requirements. These provisions aim to encourage greater participation from smaller entities, contributing to the strategic goals of the government in promoting local businesses and startups, in alignment with policies such as ‘Make in India’.
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