Tender Title: Custom Bid for Services - Rate Contract for Laundry Services in Residential School
Tender Reference Number: GEM/2025/B/6142811
Issuing Authority/Department: Department of Defence, Ministry of Defence

The objective of this tender is to establish a rate contract for laundry services specifically catering to residential schools under the purview of the Department of Defence. The services will encompass the collection, washing, drying, folding, and delivery of laundry items that include but are not limited to uniforms, bed linens, and other institutional items essential for the daily operations of the schools.

Scope of Work and Objectives

The primary scope of work entails:

• Efficient and timely collection of laundry items from designated locations within the residential schools.
• Comprehensive washing and cleaning processes that adhere to high standards of hygiene and sanitation.
• Folding and packaging of clean laundry with clear labeling for easy identification upon delivery.
• Secure and prompt delivery of laundered items back to the schools according to an agreed schedule.

Eligibility Criteria

To be eligible for participation in this tender, bidders must meet specific criteria, including:

• Registration as a legal entity.
• Demonstrable experience in providing laundry services, preferably in an institutional setting.
• Adequate financial capacity to support the operational requirements of the contract.

Technical Requirements

Bidders are required to provide:

• Details of machinery and equipment used for laundry operations.
• Description of cleaning agents and their compliance with industry standards.
• Evidence of employee training focused on hygiene practices and safety protocols.

Financial Requirements

A detailed financial proposal must accompany the bid, outlining:

• Pricing structure for various laundry services offered.
• Payment terms outlining when payments will be made upon service delivery.
• An Earnest Money Deposit (EMD) must be submitted as a part of the bidding process.

Document Submission Details

Documents to be submitted include:

• Company registration certificate.
• Profile of past projects completed in the laundry services sector.
• Proof of financial stability, such as recent balance sheets or audit reports.

Special Provisions

Provisions exist to encourage participation from Micro, Small, and Medium Enterprises (MSEs), which may include relaxed eligibility criteria or access to dedicated reserves of the contract volume. Startups may also find favorable terms designed to promote their inclusion in government procurement processes.

Evaluation Process

The evaluation of bids will be based on:

• Completeness and clarity of submission documents.
• Compliance with the specifications outlined in the tender document.
• Price competitiveness and overall value offered.

Delivery Locations

Services under this contract will be delivered to various residential schools designated by the Ministry of Defence, specifically listed in the tender documentation.

Contact Information

For further information regarding the tender, please refer to the Department of Defence's official communication channels. Potential bidders are encouraged to direct their inquiries to the appropriate contacts within the department.