Department of Defence Tender by Controller General Of Defence Accounts (GEM/2024/B/5754639)
Custom Bid for Services - UPGRADATION OF COMPREHENSIVE MAINTENANCE MANAGEMENT SYSTEM

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Tender Title: Upgradation of Comprehensive Maintenance Management System
Reference Number: GEM/2024/B/5754639
Issuing Authority:
Ministry of Defence, Department of Defence
Scope of Work and Objectives:
The Upgradation of Comprehensive Maintenance Management System is aimed at enhancing the existing maintenance management processes utilized by the Ministry of Defence. The project includes the redesign, implementation, and maintenance of a comprehensive system that monitors, maintains, and records all relevant assets within the department. The objective is to improve operational efficiency, ensure effective asset management, and provide a user-friendly interface for staff. This project will also focus on integrating advanced technologies that promote automation and data analytics to ensure timely and effective asset management.
Eligibility Criteria:
To be eligible for participation in this tender, bidders must meet specific criteria, which include being a registered entity, possessing relevant industry certifications, and having prior experience in similar projects. Bidders must demonstrate their capability to deliver high-quality services within the prescribed timeframe and have the necessary financial stability to undertake the project.
Technical Requirements:
The technical specifications for this tender include:
- Proficiency in software development and system integration.
- Experience in developing Comprehensive Maintenance Management Systems.
- Capability to provide user training and system support.
- Compliance with relevant industry standards and best practices.
Financial Requirements:
Bidders are required to submit evidence of their financial capacity, which may include balance sheets, profit and loss statements, and details of previous contracts of similar nature. An Earnest Money Deposit (EMD) is also required as part of the financial bid submission process, ensuring commitment to the project.
Document Submission Details:
All required documentation, including bid proposals, technical specifications, and financial statements, must be submitted through the designated electronic platform. Bids must adhere to the prescribed format laid out in the tender documentation. Late submissions will not be accepted, and bidders are encouraged to submit earlier to avoid any last-minute issues.
Special Provisions:
The tender includes preferential conditions for Micro, Small, and Medium Enterprises (MSEs) and startups as part of the government's initiative to promote local businesses. MSEs may be eligible for reduced financial guarantees and expedited evaluation processes.
Evaluation Process:
The evaluation of bids will be conducted based on pre-defined criteria concerning technical capabilities, financial strength, and compliance with the tender requirements. A comprehensive scoring system will be employed to ensure transparency and fairness in the selection process. The results of the evaluation will be communicated to all participants in a timely manner.
Delivery Locations:
The services required under this tender will predominantly be delivered within facilities operated by the Ministry of Defence. Specific delivery locations will be outlined in the final agreement, ensuring adherence to operational needs and logistical requirements.
Contact Information:
For further inquiries regarding the tender, interested parties may navigate through the official channels of the Ministry of Defence.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity within the applicable jurisdiction, possessing relevant industry certifications, and demonstrating experience in similar projects. In addition, bidders must ensure financial stability evidenced by past project executions. Bidder’s adherence to compliance as per the tender documents will be evaluated in the selection process.
Bidders must provide a set of relevant certifications when submitting a proposal, including standard industry certifications and quality assurance documents. These certificates must demonstrate the bidder’s capability in developing and maintaining comprehensive management systems, confirming their adherence to quality standards and technical specifications outlined in the tender.
The registration process involves completing the necessary forms as stipulated in the tender documentation, providing required identity and business proofs, and submission of any relevant documentation to demonstrate the bidder’s qualifications and experience in similar projects. It is important to follow the official guidelines and ensure all submissions meet the outlined requirements.
The Earnest Money Deposit (EMD) is a security deposit that bidders are required to submit along with their bid proposals. This deposit serves to validate the commitment of the bidder to the tender process. The amount and method for submitting the EMD are detailed in the tender documents, and non-compliance may result in disqualification from the bidding process.
Yes, the tender includes several benefits for Micro, Small, and Medium Enterprises (MSEs). MSEs may be eligible for a reduction in financial guarantees, preferential evaluation considerations, and expedited processing to encourage their participation. This initiative is part of the government’s broader aim to foster growth and development in local businesses.
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