Department of Defence Tender by Indian Coast Guard (GEM/2025/B/6138783)
computer kiosk

Tender Timeline
Tender Title: Supply and Installation of Computer Kiosk
Tender Reference Number: GEM/2025/B/6138783
Issuing Authority
The Department of Defence under the Ministry of Defence is inviting bids for the supply and installation of computer kiosks. This initiative aims to enhance interactive support and data management capabilities within various operational settings.
Scope of Work and Objectives
The primary objective of this tender is to procure computer kiosks that will facilitate streamlined operations and improve public services. The scope of work includes:
- Supply of specified models of computer kiosks.
- Installation and setup as per provided specifications.
- Training and support for the personnel operating the kiosks.
All bidders must fully understand the operational requirements and provide equipment that meets or exceeds outlined technical specifications.
Eligibility Criteria
To qualify for this tender, bidders must be:
- Registered entities with the necessary business licenses.
- Compliant with all applicable statutory requirements.
- Capable of demonstrating experience in similar supply and installation projects.
Registering with the Government e-Marketplace (GEM) platform is mandatory.
Technical Requirements
Bidders must adhere to the following technical specifications for the kiosks:
- Must feature user-friendly interfaces.
- Required dimensions and performance standards will be specified in the detailed technical document.
- Compliance with industry-standard security protocols for data handling.
Financial Requirements
The financial bid should include detailed pricing per unit, inclusive of installation costs and any ancillary services provided. Bidders are responsible for ensuring pricing competitiveness even while maintaining quality.
Document Submission Details
Interested bidders must submit their proposals electronically on the Government e-Marketplace (GEM) platform. All necessary documents, including technical and financial bids, must be included in the submission.
Special Provisions
Bidders from Micro, Small, and Medium Enterprises (MSEs) will receive special consideration. This aligns with government-wide initiatives aimed at promoting MSEs and startups.
Evaluation Process
Bids will be evaluated based on compliance with technical specifications, pricing, bidder's prior experience, and the responsiveness of the proposal to meet the tender objectives. A rigorous selection process will take place to ensure only the best-qualified bids are selected.
Delivery Locations
The delivery of the computer kiosks will be required at pre-determined locations outlined in the tender documentation, specifically designated by the Department of Defence.
Contact Information
For any inquiries related to this tender, bidders can contact the official designated representative within the Department of Defence. Specific contact details can be provided in the correspondence document.
Overall, the successful bidder will be expected to collaborate closely with the Department to ensure all project goals are met effectively. It is anticipated that this project will significantly enhance the efficiency and accessibility of services provided to the public.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having the necessary business licenses, and providing evidence of past experience in projects involving similar products. Additionally, it is crucial that bidders comply with all statutory requirements and register on the GEM platform.
The technical specifications require that the kiosks feature user-friendly interfaces and comply with industry-standard performance criteria. Additionally, they should ensure data security and usability for the intended audience. Detailed specifications will be outlined in the tender documentation.
The payment terms will typically require a milestone approach, where payments may be made upon successful delivery and installation of the kiosks, in alignment with the agreed-upon contract terms. Bidders should carefully review the financial requirements in the tender documentation.
Bidders must submit their proposals electronically via the GEM platform, ensuring that all required documents, including technical and financial bids, are correctly uploaded. It’s crucial to adhere to submission guidelines to avoid disqualification.
Micro, Small, and Medium Enterprises (MSEs) will enjoy specific benefits such as relaxed eligibility criteria and more favorable evaluation criteria. This initiative is part of a broader government aim to encourage participation from smaller enterprises and promote entrepreneurship within the sector.
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