Department of Defence Tender by Indian Coast Guard (GEM/2025/B/5988274)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu
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Tender Title: Security Manpower Service (Version 2.0)
Reference Number: GEM/2025/B/5988274
Issuing Authority/Department
The tender is issued by the Department of Defence, a prominent governmental authority responsible for ensuring the safety and security of various institutions, including those within the public and private sectors.
Scope of Work and Objectives
The primary objective of this tender is to secure Security Manpower Services (Version 2.0) for various operational environments, specifically focusing on office, commercial, institutions, and residential settings. The awarded service provider will be required to supply and manage Unarmed Security Guards as well as Security Supervisors to maintain safe and secured premises. The scope entails organizing security personnel in tandem with the specific needs and protection strategies mandated by the Department of Defence.
Eligibility Criteria
To participate in this tender, bidders must meet certain eligibility criteria, which include being a registered entity in the relevant field of security services. Providers expressing interest must demonstrate their capability through prior experience, operational capacity, and adherence to industry standards.
Technical Requirements
Bidders are expected to fulfill specific technical requirements to align with the expectations of the Department. These encompass the provision of trained and experienced personnel, operational protocols that meet legal compliance in security practices, and the capacity to mobilize teams swiftly in response to incidents. Additionally, companies must ensure their personnel are well-versed in the unique security needs of various environments.
Financial Requirements
Participants should be prepared to submit comprehensive financial proposals detailing their service rates, payment terms, and any additional costs related to personnel deployment. The financial aspects must align with the Department of Defence’s budgetary constraints while ensuring value for the services offered.
Document Submission Details
Complete tender submissions must be directed toward the Department of Defence as per the guidelines issued within this tender document. All required documents should be compiled and submitted in a manner prescribed by the Department to ensure compliance with submission format and timelines.
Special Provisions
Micro, Small, and Medium Enterprises (MSMEs) and startups are encouraged to participate in the tender process. The Department of Defence has provisions to support bids from these sectors, offering benefits designed to increase competitiveness and opportunities for smaller enterprises. Compliance with local procurement rules will also be a prerequisite.
Evaluation Process
The evaluation of submissions will follow a structured process, emphasizing both technical and financial aspects. Bids will undergo a thorough review based on predetermined criteria established by the Department of Defence to ensure fairness and transparency.
Delivery Locations
Services provided under this tender will be required across various delivery locations designated by the Department of Defence. Bidders must be prepared to deploy personnel to each of these assorted sites as dictated by the terms of the contract.
Contact Information
For any inquiries regarding the tender, bidders may refer to the provided official channels of the Department of Defence. However, please note that specific contact information isn't publicly shared within the tender documents to ensure confidentiality and secure communication lines.
This tender presents a pivotal opportunity within the Security sector, focusing on delivering high-caliber manpower solutions to safeguard essential environments. Interested parties should prepare thorough proposals that meet the outlined requirements and align with the strategic goals of the Department of Defence.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in the security services domain. Bidders must showcase relevant experiences, operational capabilities, and compliance with security regulations. The Department prioritizes established firms with proven track records in providing Security Manpower Services, particularly in environments similar to those listed in the tender documentation.
Bidders are required to meet comprehensive technical specifications, including offering trained Unarmed Security Guards and Security Supervisors. Additionally, each personnel must be knowledgeable of security protocols, emergency responses, and possess excellent interpersonal skills. Positioned teams should also reflect the professional benchmarks to maintain effectiveness, safety, and compliance with the Department’s guidelines.
The submission methods for tender documents require that all proposals be submitted electronically or through designated channels as mentioned in the tender documentation. It is important for bidders to adhere to submission guidelines concerning formats, as non-compliance can lead to disqualification. Always check for specified instructions concerning the nature of documents and adherence to required formats.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs). The Department of Defence aims to create inclusivity through provisions designed to lower barriers for MSEs, ensuring that smaller businesses can compete effectively in the tendering process. This includes financial support structures and provisions for enhanced support during evaluations.
The performance security requirements necessitate that successful bidders provide a financial guarantee that ensures contract fulfillment. This security is essential to demonstrate the bidder’s commitment to quality service delivery and adherence to contractual obligations as delineated by the Department of Defence. The specifics of the performance security will be outlined once the bid is awarded, ensuring clarity on amounts and the conditions attached.
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