Department of Defence Tender by Controller General Of Defence Accounts (GEM/2025/B/6169601)
Annual Maintenance service-AIR CONDITIONER
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Tender Title: Annual Maintenance Service - Air Conditioner
Tender Reference Number: GEM/2025/B/6169601
Issuing Authority/Department: Department of Defence, Ministry of Defence
Scope of Work and Objectives
The objective of this tender is to engage a qualified contractor to provide Annual Maintenance Services for Air Conditioners (ACs) within the framework of the Department of Defence. This includes regular maintenance, emergency repairs, and ensuring the optimal functioning of all AC units. The contractor will be responsible for a total quantity of 61 Air Conditioners across various locations.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements. This includes being a registered service provider with the necessary licenses and certifications to operate in the field of air conditioning maintenance. Additionally, bidders should have experience with similar contracts and demonstrate the capability to handle the scope of work outlined in this request.
Technical Requirements
Bidders are required to possess technical capabilities in maintaining various types of air conditioning systems, specifically central and window units. The services must comply with all relevant safety and quality standards mandated by the industry. Bidders should also provide a comprehensive plan for maintenance and repairs detailing the methodologies and techniques that will be employed.
Financial Requirements
Bidders must submit a detailed financial proposal including pricing for maintenance services, emergency repairs, and possible replacement parts. The proposal should also reflect the contractor's ability to deliver service under budget constraints while maintaining service quality.
Document Submission Details
All prospective bidders must submit their proposals electronically through the designated Gem portal. Each submission should include the eligibility documents, technical proposal, and financial bid in PDF format. It is crucial to ensure that all documentation is complete to avoid disqualification.
Special Provisions
To encourage participation, there are special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to benefit from certain relaxations in eligibility criteria. Bidders that qualify as MSEs may receive additional preferential scoring in the evaluation process.
Evaluation Process
Proposals will undergo a thorough evaluation based on predefined criteria including technical capability, financial viability, and past performance on similar projects. The evaluation process will prioritize those bidders who can demonstrate a commitment to quality and timeliness in service delivery.
Delivery Locations
The delivery of services will cover multiple locations assigned by the Department of Defence. Bidders are expected to specify their operational reach and ability to service these areas efficiently.
Contact Information
For inquiries related to the tender, interested parties are encouraged to utilize the contact options available through the Gem portal. It is essential to communicate through official channels for any clarifications or additional information.
In summary, this tender seeks capable contractors to perform comprehensive maintenance on air conditioning units for the Department of Defence. Interested bidders are urged to prepare thorough submissions that meet all specified criteria to increase their chance of successful procurement.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participation include being a registered entity with the necessary licenses to perform maintenance services for air conditioning units. Bidders should have prior experience in executing similar contracts, providing assurance of their capability to manage the anticipated scope of work effectively. Additionally, all participating bidders are required to comply with any local regulations and standards relevant to air conditioning services.
To participate, bidders must provide relevant certificates that demonstrate compliance with industry standards for air conditioning services. This includes certificate of registration, valid trade licenses, and any other certifications that pertain to safety and quality assurance within the maintenance trade. It is essential that all certificates are up-to-date and valid throughout the tender evaluation process.
Bidders must register on the Gem portal to submit their proposals. The registration entails providing necessary organizational details, compliance documentation, and contact information. It is advised to complete the registration process well in advance to ensure that all technical and financial documents can be submitted according to the tender guidelines.
The financial submission must detail the pricing for maintenance services, emergency repairs, and any potential replacement parts required for the air conditioning units. Bidders should ensure that their financial proposals reflect competitive pricing in alignment with the quality of service offered. All financial proposals must be structured clearly to facilitate easy evaluation by the tender committee.
Yes, there are specific provisions for Micro, Small, and Medium Enterprises (MSEs) as part of this tender. MSEs that participate will benefit from certain relaxations in eligibility criteria, enabling them to compete more effectively. Additionally, there may be preferential scoring in the evaluation process to encourage their participation, promoting inclusivity and support for smaller businesses within the sector.
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