Annual Maintenance Contract for Siemens Hi Path 4000 EPABX System
Custom Bid for Services - Annual Maintenance Contract for Siemens hi path 4000 EPABX System VFJ No
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Tender Description
Tender Title: Annual Maintenance Contract for Siemens Hi Path 4000 EPABX System
Reference Number: 5d65a443
Issuing Authority: Department of Defence Production, Ministry of Defence
The Annual Maintenance Contract for Siemens Hi Path 4000 EPABX System offers an exceptional opportunity for service providers to engage with a critical communication infrastructure responsible for efficient operations within defense establishments. This tender is aimed at securing a comprehensive maintenance solution to enhance system reliability and minimize downtime.
Scope of Work and Objectives
The primary aim of this contract encompasses the provision of a robust annual maintenance service for the Siemens Hi Path 4000 EPABX System. The scope includes regular preventive maintenance checks, emergency repairs, troubleshooting, and ensuring all system components perform at optimal efficiency. Service providers will be responsible for ensuring compliance with the technical specifications outlined in the attached Annexure A and addressing any issues related to the performance of the EPABX system.
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Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for the Annual Maintenance Contract include being a registered entity with relevant experience in servicing EPABX systems, particularly Siemens models. Bidders must demonstrate technical proficiency and hold necessary certifications, ensuring compliance with quality and safety standards.
Bidders are expected to provide proof of relevant certificates that signify their capability to perform maintenance tasks efficiently. These may include safety compliance certifications, technical training certificates for service personnel, and evidence of prior successful ‘Maintenance and Repair’ contracts relating to similar equipment.
To participate in the tender, potential bidders must go through the registration process as outlined on the procurement platform. This involves registering as an entity, submitting necessary documents, and signing an acceptance of the terms and conditions provided in the tender documentation. It’s crucial to ensure all details are correct to avoid disqualification.
Accepted document formats typically include PDF and Word formats for technical and financial proposals. Bidders should ensure that all documents are clear and legible, following the specified submission guidelines to facilitate smooth evaluation by the tender committee.
The evaluation and selection process involves a rigorous analysis of both technical and financial bids. The evaluation committee will assess compliance with technical requirements, assess past performance, and compare financial proposals. Successful bidders will be informed via the platform of their selection and subsequent instructions.
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