Department of Defence Production Tender by Hindustan Aeronautics Limited (hal) (GEM/2025/B/6194603)
Customized AMC/CMC for Pre-owned Products - Comprehensive Annual Operation and Maintenance of Elect
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Tender Title: Customized AMC/CMC for Pre-owned Products
Reference Number: GEM/2025/B/6194603
Issuing Authority: Department of Defence Production, Ministry of Defence
The Customized AMC/CMC for Pre-owned Products tender aims to secure a comprehensive annual operation and maintenance service for various high-value electrical and mechanical assets. This encompasses a wide range of equipment, including High Tension (HT) Vacuum Circuit Breakers (VCB), Low Tension (LT) panels, Automatic Power Factor Correction (APFC) panels, diesel generating (DG) sets, air dryers, compressed air supply equipment, and material handling equipment. The scope of work involves the provision of technical expertise required to ensure optimal performance and reliability of these systems.
Scope of Work and Objectives
The primary objectives of the tender involve:
- Comprehensive Annual Maintenance Contracts (AMCs) and Comprehensive Maintenance Contracts (CMCs) for the pre-owned electrical equipment.
- Ensuring continuous operation and availability of services to minimize downtime.
- Upkeeping safety and efficiency standards in compliance with prevailing regulations.
- Enhancing the lifespan and performance of the existing equipment through systematic maintenance routines.
Eligibility Criteria
Eligible bidders must demonstrate:
- Registration as a legal entity in accordance with relevant regulations.
- Prior experience in providing similar maintenance services for high-value electrical equipment.
- Financial capability to fulfill the contract requirements, including requisite insurance for liabilities.
- Compliance with quality standards and certifications.
Technical Requirements
Bidders are expected to propose robust technical solutions, including:
- Detailed methodology for servicing and maintaining the mentioned equipment.
- Evidence of qualifications and certifications held by service personnel.
- Implementation of a feedback and monitoring system to track service quality and performance.
Financial Requirements
Bidders must provide financial documentation indicating:
- Audited financial statements for the last three years.
- Proof of solvency and financial sustainability.
- Proposed pricing structure adhering to the format specified in tender documentation.
Document Submission Details
The following documents need to be submitted:
- Duly filled tender form.
- Technical and financial proposals, including all requisite compliance certificates.
- Valid registration certificates and tax-related documents.
- Detailed profiles of the organization and its service history.
Special Provisions
Special provisions are in place to encourage the participation of Micro, Small, and Medium Enterprises (MSEs) and startups, including:
- Relaxation in eligibility criteria.
- Preferential treatment during the evaluation process.
- Opportunity to partner with larger firms for greater capacity.
Evaluation Process
The evaluation of bids will be based on a multi-tiered approach, assessing:
- Compliance with the technical specifications.
- Financial viability and pricing competitiveness.
- The overall service delivery plan and previous performance records.
Delivery Locations
Services will be rendered across various locations as defined in the contract agreement, as stipulated by the Department of Defence Production.
Contact Information
For further inquiries related to the tender, interested parties may refer to the Department of Defence Production. Specific contact details may be sought from the official tender announcement on the relevant procurement portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, with demonstrated experience in similar maintenance contracts. Bidders must also showcase their financial capability through audited financial statements and valid insurance documents to cover liabilities under the contract. Compliance with industry standards and certifications is mandatory, ensuring all bidders can adequately service high-value equipment such as HT VCBs and DG sets.
Bidders must provide various certificates including:
- Valid business registration certificate.
- Tax compliance certificates.
- Relevant industry-specific quality certifications. Additionally, certificates demonstrating technical qualifications of personnel involved in maintenance services will be necessary.
The registration process entails submitting an expression of interest through the official procurement portal. Bidders must prepare and upload the necessary documentation like company registration, technical qualifications, and financial credentials. It is important to adhere to the submission guidelines provided for a successful registration.
All submissions must be made in the specified document formats, typically including PDF for technical and financial proposals. Bidders should ensure that all formats meet the checklist provided in the tender documentation, to avoid disqualification in the evaluation phase.
A performance security deposit will be required from the successful bidder to ensure compliance with the contract terms. This security may be a percentage of the total contract value, held as a bank guarantee or performance bond for the contract’s duration. Details regarding the exact requirements will be outlined in the final tender agreement upon award of the contract.
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