NA Tender by Jawaharlal Nehru Port Trust (GEM/2025/B/6196734)
Customized AMC/CMC for Pre-owned Products - Medical equipment Multipara Monitor; NIDEK 3 Multipara

Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - Medical Equipment
Tender Reference Number: GEM/2025/B/6196734
Issuing Authority/Department: Ministry of Ports, Shipping and Waterways
The Ministry of Ports, Shipping and Waterways seeks proposals for Customized AMC/CMC for Pre-owned Products related to medical equipment, particularly focusing on the Multipara Monitor Machines. This tender includes the maintenance contracts for various pre-owned products including models from renowned brands such as NIDEK, SCHILLER, and BPL.
Scope of Work and Objectives
The main objectives of this tender involve procuring Annual Maintenance Contracts (AMC) for six pre-owned Multipara Monitor Machines, ensuring that they remain in peak operational condition. The service provider is expected to provide a comprehensive maintenance plan tailored to the specific needs of each monitor, aimed at ensuring minimal downtime and optimal performance.
Eligibility Criteria
To be eligible to participate in this tender, vendors must meet the following criteria:
- Be a registered entity with relevant certifications in medical equipment maintenance.
- Demonstrate previous experience in providing AMCs for similar medical devices.
- Have qualified personnel with relevant expertise in maintaining and servicing medical equipment.
Technical Requirements
Proposals must provide detailed descriptions of:
- The methodologies for performing maintenance services on pre-owned medical equipment.
- Compliance with quality standards relevant to medical equipment maintenance.
- Documentation of technical specifications for the services offered.
Financial Requirements
Prospective bidders are required to submit a detailed breakdown of costs associated with the AMC services. This includes:
- Service charges
- Parts and labor costs
- Any additional fees that may be applicable
Document Submission Details
All documents are to be submitted electronically via the GEM portal by the stipulated deadline. Each bid should include the following:
- Bidder’s profile
- Required certifications and licenses
- Financial proposal
- Technical proposal, including experience and solutions provided
Special Provisions
This tender includes provisions to promote participation from Micro, Small, and Medium Enterprises (MSEs). MSEs are encouraged to apply, and they may benefit from certain allowances during the evaluation process to enhance their competitiveness.
Evaluation Process
Bids will undergo a thorough evaluation based on technical capability, cost-effectiveness, and compliance with the specified requirements. The selection committee will prioritize proposals that demonstrate comprehensive service coverage and robust experience in the maintenance of similar equipment.
Delivery Locations
The successful bidder will provide services at designated locations specified by the Ministry. Bidders should include a detailed service delivery plan in their proposals.
Contact Information
For further queries about this tender, interested parties are encouraged to reach out through the GEM portal's official communication channels. Specific contact information is not provided within this tender document.
Conclusion
Interested vendors are invited to review the tender details carefully and prepare their proposals accordingly. Emphasis should be placed on quality service delivery, adherence to technical specifications, and competitive pricing to ensure successful bidding in this significant undertaking by the Ministry of Ports, Shipping and Waterways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant certifications in medical equipment maintenance. Bidders must have proven experience in servicing pre-owned medical devices and must provide documentation that reflects their technical capability and prior experience in similar projects.
Bidders must submit the necessary certificates that demonstrate their qualifications in maintaining medical equipment. These include business registration documents, tax compliance certificates, and relevant trade licenses. It is important to ensure that these documents are valid and up to date.
To participate in this tender, interested vendors must register on the GEM portal. After registration, bidders can access the tender documents, submit their proposals digitally, and ensure all necessary documentation is compiled and submitted according to the guidelines outlined in the tender notification.
Bidders should be aware of the financial obligations which include submitting a detailed cost proposal for the AMC services. Applicants must ensure that they include all potential costs, such as those related to service charges and parts, and are prepared to discuss payment terms during the evaluation process.
The evaluation process will consider technical capability, compliance with the tender specifications, and cost-effectiveness of the proposals. Proposals will be assessed based on established criteria, and the most competitive offers will be selected for contract negotiations, focusing on quality and service reliability.
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