NA Tender by Jawaharlal Nehru Port Trust (GEM/2025/B/6196734)

Customized AMC/CMC for Pre-owned Products - Medical equipment Multipara Monitor; NIDEK 3 Multipara

Service
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NA Tender by Jawaharlal Nehru Port Trust (GEM/2025/B/6196734)

Tender Timeline

Tender Issue
May 3, 2025 at 5:37 PM

Tender Title: Customized AMC/CMC for Pre-owned Products - Medical Equipment

Tender Reference Number: GEM/2025/B/6196734

Issuing Authority/Department: Ministry of Ports, Shipping and Waterways


The Ministry of Ports, Shipping and Waterways seeks proposals for Customized AMC/CMC for Pre-owned Products related to medical equipment, particularly focusing on the Multipara Monitor Machines. This tender includes the maintenance contracts for various pre-owned products including models from renowned brands such as NIDEK, SCHILLER, and BPL.

Scope of Work and Objectives

The main objectives of this tender involve procuring Annual Maintenance Contracts (AMC) for six pre-owned Multipara Monitor Machines, ensuring that they remain in peak operational condition. The service provider is expected to provide a comprehensive maintenance plan tailored to the specific needs of each monitor, aimed at ensuring minimal downtime and optimal performance.

Eligibility Criteria

To be eligible to participate in this tender, vendors must meet the following criteria:

  • Be a registered entity with relevant certifications in medical equipment maintenance.
  • Demonstrate previous experience in providing AMCs for similar medical devices.
  • Have qualified personnel with relevant expertise in maintaining and servicing medical equipment.

Technical Requirements

Proposals must provide detailed descriptions of:

  • The methodologies for performing maintenance services on pre-owned medical equipment.
  • Compliance with quality standards relevant to medical equipment maintenance.
  • Documentation of technical specifications for the services offered.

Financial Requirements

Prospective bidders are required to submit a detailed breakdown of costs associated with the AMC services. This includes:

  • Service charges
  • Parts and labor costs
  • Any additional fees that may be applicable

Document Submission Details

All documents are to be submitted electronically via the GEM portal by the stipulated deadline. Each bid should include the following:

  • Bidder’s profile
  • Required certifications and licenses
  • Financial proposal
  • Technical proposal, including experience and solutions provided

Special Provisions

This tender includes provisions to promote participation from Micro, Small, and Medium Enterprises (MSEs). MSEs are encouraged to apply, and they may benefit from certain allowances during the evaluation process to enhance their competitiveness.

Evaluation Process

Bids will undergo a thorough evaluation based on technical capability, cost-effectiveness, and compliance with the specified requirements. The selection committee will prioritize proposals that demonstrate comprehensive service coverage and robust experience in the maintenance of similar equipment.

Delivery Locations

The successful bidder will provide services at designated locations specified by the Ministry. Bidders should include a detailed service delivery plan in their proposals.

Contact Information

For further queries about this tender, interested parties are encouraged to reach out through the GEM portal's official communication channels. Specific contact information is not provided within this tender document.

Conclusion

Interested vendors are invited to review the tender details carefully and prepare their proposals accordingly. Emphasis should be placed on quality service delivery, adherence to technical specifications, and competitive pricing to ensure successful bidding in this significant undertaking by the Ministry of Ports, Shipping and Waterways.


General Information

Item Category
Customized AMC/CMC for Pre-owned Products - Medical equipment Multipara Monitor; NIDEK 3 Multipara Monitor Machine SCHILLER 1 Multipara Monitor Machine BPL 2 Multipara Monitor Machine; Annual Maintenance Contract (AMC); Quarterly; No
Department Name
City

Financial Information

Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
5 Days

Tender Documents

6 Documents
GeM-Bidding-7802440.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER FINANCIAL
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

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Frequently Asked Questions

The eligibility requirements include being a registered entity with relevant certifications in medical equipment maintenance. Bidders must have proven experience in servicing pre-owned medical devices and must provide documentation that reflects their technical capability and prior experience in similar projects.

Bidders must submit the necessary certificates that demonstrate their qualifications in maintaining medical equipment. These include business registration documents, tax compliance certificates, and relevant trade licenses. It is important to ensure that these documents are valid and up to date.

To participate in this tender, interested vendors must register on the GEM portal. After registration, bidders can access the tender documents, submit their proposals digitally, and ensure all necessary documentation is compiled and submitted according to the guidelines outlined in the tender notification.

Bidders should be aware of the financial obligations which include submitting a detailed cost proposal for the AMC services. Applicants must ensure that they include all potential costs, such as those related to service charges and parts, and are prepared to discuss payment terms during the evaluation process.

The evaluation process will consider technical capability, compliance with the tender specifications, and cost-effectiveness of the proposals. Proposals will be assessed based on established criteria, and the most competitive offers will be selected for contract negotiations, focusing on quality and service reliability.

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