Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6149583
Issuing Authority/Department: Department of Defence Production, Ministry of Defence

The Manpower Outsourcing Services tender aims to solicit proposals for providing essential manpower resources, specifically focusing on minimum wage skilled labor across various functions. The objective is to ensure that the Ministry of Defence has access to qualified personnel who can complement the existing workforce while maintaining operational efficiency. The project will involve outsourcing manpower for secondary educational requirements and other skilled categories.

Scope of Work and Objectives

The primary scope of work includes the recruitment, training, and deployment of skilled manpower that adheres to the specified quality and service standards. Contractors must demonstrate their capability in providing timely, efficient, and cost-effective manpower solutions tailored to the needs of the Department of Defence. The objective is to enhance service delivery through a skilled workforce while ensuring compliance with local labor laws and standards.

Eligibility Criteria

To be eligible for submitting proposals for this tender, bidders must be legally registered entities with relevant certifications in manpower outsourcing services. The eligibility criteria include the verification of business licenses, tax compliance, and adherence to any applicable labor laws. Bidders will also need to provide proof of past experience with similar projects to demonstrate their capabilities.

Technical Requirements

Bidders must meet specific technical specifications related to the recruitment process. This includes the need for a structured framework for candidate evaluation, onboarding processes, as well as training and development programs. Moreover, compliance with quality standards such as ISO certification is highly encouraged, particularly those related to management of manpower services.

Financial Requirements

The financial aspect requires bidders to submit their pricing structures and financial proposals, including the costs associated with wages, management fees, and any additional expenses. Bidders must also provide a bank guarantee or equivalent performance security in accordance with prevailing regulations, ensuring the Ministry of Defence is protected against non-performance or default.

Document Submission Details

All necessary documentation must be submitted electronically through the Government e-Marketplace (GEM) platform. This includes the completed tender forms in the prescribed format, along with supporting documents. It's essential for bidders to ensure all documents are clear, concise, and comply with specified formats to facilitate a seamless evaluation process.

Special Provisions

The tender may include specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. This may encompass relaxed eligibility criteria or reduced financial obligations, promoting inclusivity and local business participation. Bidders are encouraged to indicate their status as an MSE or startup in their submissions.

Evaluation Process

The evaluation process will be defined by a set of criteria focusing primarily on the bid's technical proficiency and financial viability. A thorough review will establish compliance with the submission requirements, the quality of proposed manpower services, and overall cost-effectiveness. Successful bidders will be notified according to the established timeline, ensuring transparency in the selection process.

Delivery Locations

Services shall be rendered at various locations as designated by the Department of Defence, addressing the specific needs within different departments and facilities under their jurisdiction.

Contact Information

For further inquiries or to clarify any tender-related issues, bidders are encouraged to reach out through the designated communication channels provided within the GEM platform.