Department of Defence Production Tender by Directorate Of Ordnance Coordination And Services (GEM/2025/B/6052139)
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type C Basic Life Support Ambula

Tender Timeline
The Monthly Ambulance Service (All Inclusive) tender, reference number GEM/2025/B/6052139, is issued by the Department of Defence Production, under the auspices of the Ministry of Defence. This tender is aimed at procurement for the provision of comprehensive ambulance services, specifically utilizing Type C Basic Life Support Ambulances, equipped to render emergency medical assistance.
Scope of Work and Objectives
The primary objective of this tender is to secure a reliable and efficient Monthly Ambulance Service that includes all-inclusive services. This entails providing an operational framework where ambulances are readily available for emergencies and patient transfers, enhancing the quality of medical service delivery in line with national standards.
Eligibility Criteria
Organizations wishing to participate must meet specific eligibility criteria set forth by the issuing authority. Bidders must be registered entities with a capacity to deliver the services required. This can include private ambulance service providers and other qualified organizations compliant with industry regulations.
Technical Requirements
Bidders are expected to supply Type C Basic Life Support Ambulances, specifically configured as Single Stretcher Premium Vans and Force Traveler Ambulances. Ambulatory vehicles must conform to the technical specifications provided in the tender documentation covering safety, equipment, and operational readiness.
Financial Requirements
Financial stability is crucial; thus, bidders should present evidence of capability to deliver the contracted services, including a breakdown of costs involved. The submission must demonstrate competitive pricing while maintaining high service quality standards.
Document Submission Details
Interested participants are required to submit their bids electronically through the official platform. All documentation must be uploaded in the designated formats as guided in the tender instructions, ensuring all necessary paperwork is completed accurately. Clarity in documentation will foster an equitable evaluation process.
Special Provisions
Special considerations may apply to Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions ensure that smaller entities can also compete for this tender effectively, fostering inclusivity in the bidding process.
Evaluation Process
The evaluation process will be conducted comprehensively, focusing on both technical and financial proposals. Evaluators will assess each submission based on predefined criteria to ensure that selected bids meet the required quality and service standards necessary for the provision of ambulance services.
Delivery Locations
Ambulance services are to be provided across designated operational areas as specified in the tender documents. Bidders should clearly delineate their capacity to service these areas efficiently.
Contact Information
For additional inquiries or clarifications, participants may refer to the contact provided in the tender notice. It is advisable to reach out directly for any specific questions relating to the tender submission process or requirements outlined above.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that complies with national healthcare service standards. Bidders must demonstrate experience in providing ambulance services. Financial stability and the ability to meet the technical specifications of the Type C Basic Life Support Ambulances are essential to participate in this tender.
The ambulances provided under this tender must be classified as Type C Basic Life Support Ambulances. They are required to have necessary medical equipment and meet all safety and accessibility standards stipulated in the tender documentation. All vehicles must be operational-ready and equipped to provide immediate medical assistance.
Bidders must submit comprehensive financial proposals that include detailed cost breakdowns related to service provision. Financial capability will be assessed as part of the evaluation process, ensuring that selected bidders can fulfill the financial obligations necessary for delivering high-quality ambulance services.
Bidders must submit their proposals electronically through the designated online platform. All required documents must be uploaded in the accepted formats as stated in the tender guidelines, including any required certifications and compliance evidence.
Yes, the tender includes provisions to support Micro, Small, and Medium Enterprises (MSEs), allowing for a more inclusive bidding environment. These provisions may facilitate easier access to the tender process and support for MSEs in meeting technical and financial requirements, in line with the objectives of promoting local and emerging businesses.
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