Tender Title: Maintenance Contract of CNC, NC, and Conventional Machines

Reference Number: GEM/2025/B/6166819

Issuing Authority/Department

This tender is issued by the Department of Defence Production, under the Ministry of Defence.

Scope of Work and Objectives

The primary objective of this tender is to secure a comprehensive maintenance contract for CNC (Computer Numerical Control), NC (Numerical Control), and conventional machines for a period of two years. The scope of work includes regular maintenance, troubleshooting, repairs, and any necessary servicing of the mentioned machines to ensure optimal performance and efficiency. The selected vendor will be responsible for minimizing downtime and extending the lifecycle of the equipment through preventative maintenance.

Eligibility Criteria

To be eligible for this tender, bidders must:

• Be a registered legal entity, capable of entering into contracts.
• Have relevant experience in machine maintenance services, especially for CNC and NC machines.
• Provide references from previous clients that demonstrate capability and reliability in similar contract execution.

Technical Requirements

Interested bidders must demonstrate expertise in handling:

• Diagnostic and troubleshooting techniques for CNC and NC machinery.
• Replacement of parts and machine components as required.
• Implementation of safety protocols during maintenance activities.
• Compliance with requisite regulatory and safety standards.

Financial Requirements

Bidders are required to submit financial documents demonstrating:

• Financial stability and capability to undertake the contract.
• History of successful contract completions that reflect financial reliability.
• Appropriate insurance coverage for ongoing operations.

Document Submission Details

Bids must be submitted electronically through the relevant portal specified by the tender conditions. All submissions should include:

• Technical and financial documents as a single packet.
• Any additional information as specified in the tender documents.

Special Provisions

This tender also encourages Micro, Small, and Medium Enterprises (MSEs) by providing benefits designed to enhance their participation in government contracts. Startups may also avail themselves of specific provisions aimed at fostering new business engagement.

Evaluation Process

Submissions will be evaluated based on technical capability, financial viability, and compliance with the tender prerequisites. The successful bidder will be selected based on their ability to meet all criteria while ensuring the best value for money.

Delivery Locations

The execution of this contract will take place at designated facilities under the Department of Defence Production. Specific locations will be communicated post-award of the tender.

Contact Information

For further information regarding this tender, stakeholders are encouraged to reach out to the issuing authority through official channels communicated in the tender document.