Tender Timeline
Tender Title: Comprehensive Annual Maintenance Contract of Lipi Line Printers
Tender Reference Number: GEM/2025/B/6151036
Issuing Authority/Department: Department of Defence Production, Ministry of Defence
The Comprehensive Annual Maintenance Contract (AMC) for Lipi Line Printers is essential for ensuring the longevity and optimal performance of these pre-owned products. The objective of this tender is to solicit bids for a customized AMC/CMC that caters specifically to the needs of Lipi make printers. The maintenance contract aims to offer a comprehensive service that covers all aspects of printer upkeep and repair, ensuring they operate efficiently and effectively throughout the contract term.
Scope of Work and Objectives
The scope covers all relevant maintenance activities for the Lipi Line Printers, which include routine servicing, preventive maintenance, immediate repairs, and parts replacement as needed. The maintenance service provider will be expected to:
- Conduct regular inspections of printers to assess their condition.
- Ensure timely repairs to minimize downtime.
- Maintain a sufficient inventory of spare parts to facilitate quick repairs.
- Provide a service-level agreement (SLA) that outlines response times for maintenance requests.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet certain eligibility requirements:
- Being a registered entity with the appropriate statutory licenses and registrations.
- Demonstrating prior experience in providing AMC services for similar products.
- Possessing a team of qualified technicians certified to handle repairs on Lipi make printers.
Technical Requirements
Eligible bidders must have the necessary technical capabilities to carry out maintenance tasks efficiently. This includes familiarity with Lipi printers and industry-standard maintenance practices.
Financial Requirements
Bidders must provide financial statements and proof of previous contract completions to demonstrate stability and capability to handle the tenure of this contract.
Document Submission Details
Interested parties are expected to submit their bids in a single submission. Required documents include:
- Company registration certificates
- Technical proposals detailing the approach to maintenance
- Financial offers
- Relevant experience records
Submissions should adhere to the specified formats and guidelines indicated by the issuing authority.
Special Provisions
This tender allows provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from emerging companies through streamlined processes and incentives.
Evaluation Process
The evaluation will consider various parameters including:
- Compliance with technical specifications
- Pricing competitiveness
- Experience and past performance
- Quality of service proposals
Delivery Locations
The maintenance services will be required at various locations as specified by the Ministry of Defence. Detailed site specifications will be communicated upon contract award.
Contact Information
For further inquiries regarding this tender, please refer to the official contact avenues provided by the Department of Defence Production.
In summary, this tender is pivotal for organizations that can deliver the required service effectively, thereby contributing positively to the operational capabilities of the Ministry of Defence’s printing solutions. Bidders are encouraged to ensure their proposals are compelling and adhere to the stringent requirements set forth by the issuing authority.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant licenses, and demonstrating prior maintenance experience with Lipi binders. Bidders must also have qualified technicians capable of performing the necessary upkeep tasks effectively.
Bidders need to provide statutory documents such as registration certificates, proof of previous contracts, and any technical certification related specifically to the maintenance of printers, particularly those of the Lipi make.
The registration process involves submitting a complete proposal package that includes financial documents, technical specifications, and eligibility certifications. Interested bidders should follow the procedures as outlined by the Ministry of Defence to ensure their submissions are processed effectively.
For the tender submission, documents must be provided in the specified formats outlined in the tender document, including PDF and MS Word formats where applicable. It is critical for bidders to ensure all documents are clearly legible and organized for easy reference during evaluation.
Bidders are required to submit an Earnest Money Deposit (EMD) as a form of security for their proposal. The specifics regarding the amount and submission process will be detailed in the tender documentation to ensure transparency and maintain compliance with financial requirements.
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