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Tender Title: Monthly Ambulance Service (All Inclusive)
Reference Number: GEM/2025/B/6090515
Issuing Authority
Department: Department of Defence Production
Ministry: Ministry of Defence
Scope of Work and Objectives
The purpose of this tender is to procure Monthly Ambulance Services, which encompass an all-inclusive service including Type C Basic Life Support Ambulance. The selected service provider is expected to deliver a reliable and efficient ambulance service equipped with a Single Stretcher Regular Van, specifically Maruti Suzuki Eeco Care. The objective is to ensure seamless medical transportation that adheres to defined safety and quality standards.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements, which include being a registered entity with relevant authorities. Furthermore, the bidders should demonstrate a proven track record in providing ambulance services in compliance with the regulatory standards enforced by the Department of Defence Production.
Technical Requirements
Bidders are required to provide detailed specifications of the ambulance service, including but not limited to:
- Type C Basic Life Support Services
- Medical equipment available in the ambulance
- Staff qualifications for emergency response
- Operational protocols for service delivery
Additionally, the ambulances must comply with local health and safety regulations to ensure patient safety during transportation.
Financial Requirements
Participants must provide evidence of financial capability to undertake this service, including financial statements, and adhere to the pricing structure set by the issuer. An Earnest Money Deposit (EMD) may be required, the details of which will be specified in further documentation.
Document Submission Details
All proposals and required documentation should be submitted electronically through the designated procurement portal. Bidders are advised to ensure that all files adhere to the accepted document formats to avoid disqualification.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), and special provisions may apply to facilitate their involvement. Startups are also encouraged to participate under relevant policies, providing an opportunity for innovation in service delivery.
Evaluation Process
Bids will be evaluated based on technical specifications, compliance with eligibility criteria, and financial considerations. The evaluators will assess each submission to determine the best fit based on operational efficiency and cost-effectiveness.
Delivery Locations
The service will be delivered across various locations as specified by the Department of Defence Production. Bidders should indicate their operational capacity to serve all specified locations.
Contact Information
For inquiries regarding the tender, participants can contact the issuing authority directly via the procurement portal. Detailed contact information is typically provided within the documentation on the portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant authorities and having proven experience in providing ambulance services that conform to mandatory standards and protocols. Bidders should be compliant with applicable health regulations and demonstrate financial stability.
Bidders must possess necessary certifications that validate their operational capabilities in providing ambulance services. This includes licenses from health authorities and documents proving compliance with safety and service quality standards. The certificate of registration with applicable regulatory bodies is also mandatory.
Yes, all submissions must be made electronically through the designated procurement portal. Accepted document formats typically include PDF and DOC, but submission guidelines in the tender documents will specify the exact requirements to ensure compliance.
Bidders are required to demonstrate financial capability through recent financial statements. An Earnest Money Deposit (EMD) is required as part of the submission process; the amount and submission method will be explicitly mentioned in the tender documentation. This ensures serious bidders and financial viability.
Yes, the tender promotes inclusivity for Micro, Small, and Medium Enterprises (MSEs). Special provisions and potential concessions may be provided to increase MSE participation in the tendering process, aligning with government policies aimed at promoting small business growth.
In conclusion, the Monthly Ambulance Service tender represents a significant opportunity for businesses within the healthcare service sector, emphasizing quality and compliance with regulations. All interested parties are encouraged to review the eligibility criteria and prepare submissions accordingly.
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