Department of Defence Production Tender by Advanced Weapons And Equipment India Limited (GEM/2025/B/6147492)
Custom Bid for Services - ANNUAL MAINTENANCE CONTRACT ( AMC ) FOR DESKTOP COMPUTERS, ALL TYPES OF
Tender Timeline
Title: Annual Maintenance Contract (AMC) for Desktop Computers, Printers, Scanners, Projectors & UPS
Reference Number: GEM/2025/B/6147492
Issuing Authority/Department: Ministry of Defence, Department of Defence Production
The Ministry of Defence announces a call for tenders for the Annual Maintenance Contract (AMC) for desktop computers, all types of printers, scanners, projectors, and uninterruptible power supplies (UPS). This tender aims to ensure that all electronic equipment is maintained in optimal working condition throughout the tender period, providing uninterrupted service to various operational needs.
Scope of Work and Objectives
The primary objective of this AMC is to deliver comprehensive maintenance services that include but are not limited to routine servicing, repair works, and support for all mentioned equipment types. The selected contractor will be required to perform periodic inspections, preventive maintenance, and swift resolution of any malfunction or breakdown to ensure operational readiness and efficiency.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Be a registered entity with relevant certifications.
- Have experience in providing maintenance services for similar equipment.
- Possess financial capabilities to execute the contract.
Technical Requirements
Bidders must possess the technical expertise and tools necessary to carry out maintenance for a wide array of devices including but not limited to:
- Desktop Computers
- Printers of various types
- Scanners
- Projectors
- Uninterruptible Power Supply (UPS) systems
Financial Requirements
Bidders are required to provide a financial proposal that must be realistic, covering all maintenance aspects discussed in the scope. Pricing must prioritize both quality and cost-efficiency.
Document Submission Details
Interested bidders must submit the required documents as per the guidelines laid out in the tender documentation. This may include:
- Company registration certificates
- Financial statements
- List of previous clients and maintenance records
Submissions should be made electronically through the designated procurement platform as specified by the issuing authority.
Special Provisions
This tender includes special considerations for Micro, Small, and Medium Enterprises (MSEs) and startups, ensuring a level playing field and fostering enhanced participation in public procurement processes.
Evaluation Process
The evaluation of tenders will be based on both technical capabilities and financial proposals. Authorities will assess the quality of submissions and the ability to meet service requirements effectively.
Delivery Locations
Maintenance services are expected to be provided across multiple locations as per the needs of the Ministry of Defence, ensuring that all assets are adequately covered under this AMC.
Contact Information
For inquiries regarding this tender, vendors may refer to the official contact channels as provided within the tender documentation.
In summary, the tender for the Annual Maintenance Contract (AMC) aims to ensure the seamless operation of essential electronic equipment within the Ministry of Defence. Interested parties should closely review the criteria, prepare necessary documentation, and anticipate an evaluative process that emphasizes quality and compliance with defined specifications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant licenses and certifications, and demonstrating experience in conducting maintenance for similar equipment. Companies should also provide proof of financial stability and operational capacity to mingle with the tender’s service requirements.
The technical specifications require bidders to have knowledge and skill in servicing desktop computers, printers, scanners, projectors, and UPS. Bidders should have certifications or a proven record in delivery and support services for these assets, ensuring adherence to industry standards of quality and safety.
Payment terms typically involve milestones linked to service delivery levels, such as regular inspections, repairs executed, or equipment uptime. Performance security requirements may include a deposit or guarantee to ensure compliance with the contractual obligations outlined in the tender criteria.
Bids must be submitted electronically on the designated procurement platform, as specified in the tender documentation. Accepted formats for the required documents include conventional PDF and Word formats to ensure compatibility during the evaluation process.
The tender provisions include participation incentives for Micro, Small, and Medium Enterprises (MSEs), emphasizing equitable access to government contracts. MSEs may receive preferential evaluation of their bids, promoting their integration into the larger procurement landscape. Additionally, there might be provisions designed to support startups and entities complying with ‘Make in India’ policies, encouraging local production and procurement.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders