Tender Timeline
Tender Title: Comprehensive Service Contract for Providing Support Services
Reference Number: bc3185e4
Issuing Authority:
Department of Defence Production, Ministry of Defence
Scope of Work and Objectives
The Comprehensive Service Contract for Providing Support Services aims to offer essential support for five platoons of the Defence Security Corps deployed at the Facilities Management Division in HAL, Bangalore. The contractor will be responsible for ensuring efficient operations and maintenance services that align with the operational requirements specified by the Ministry of Defence. The primary objectives include enhancing security measures, maintaining a safe environment, and providing logistical support.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements. Each bidder must be a registered entity within the appropriate classification and possess prior experience in similar service contracts. Financial stability and compliance with statutory regulations are equally crucial for eligibility.
Technical Requirements
Bidders must have a sound technical background and necessary certifications related to security services. The applicant should be able to demonstrate proficiency in managing security personnel, training programs, and logistics management. Qualifications must include compliance with industry standards and adherence to best practices in security protocols.
Financial Requirements
- Good Standing: Bidders need to be in good financial standing and provide relevant financial statements.
- Performance Security: A performance security equal to a specified percentage of the contract value may be required to ensure fulfilment of contract obligations.
Document Submission Details
Submissions must include the necessary documents clearly organized in the requested format. Bidders must ensure all proposals are submitted electronically through the designated procurement portal. Before submission, all document formats should adhere to the guidelines provided within the tender documentation.
Special Provisions
Provisions are being made for Micro, Small, and Medium Enterprises (MSEs) to encourage their participation. These provisions may include relaxation of criteria or incentives that facilitate successful bids.
Evaluation Process
The evaluation process will consider various aspects including:
- Technical capabilities,
- Financial criteria,
- Experience in executing similar projects.
Bids will be assessed based on their comprehensive merit, with a particular focus on delivering high-quality services that meet the requirements set forth in the tender description.
Delivery Locations
The primary locations for service delivery will include facilities managed by HAL in Bangalore, focusing on securely supporting Defence Security Corps operations.
Contact Information
For more details regarding the tender and submissions, interested bidders may reach out through the official contact points specified in the tender documentation. It's critical to use the approved channels to ensure clarity regarding any queries or clarifications needed about the tender process.
This tender presents a unique opportunity for qualified contractors to contribute to the operational security and efficiency of a significant government operation. Interested parties are encouraged to review all requirements meticulously and prepare their submissions accordingly.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having previous experience in security service contracts, and demonstrating compliance with financial and statutory regulations. Bidders must provide all necessary certifications that validate their operational capabilities in the field of security and related services.
Bidders must possess relevant technical certifications that validate their expertise in providing security services, along with proof of successful management of personnel in similar operations. These may include training certifications for security staff and adherence to recognized industry standards pertaining to safety and security protocols.
The document submission process requires all bidders to submit their proposals electronically through the designated procurement platform. It’s essential for bidders to ensure that all submitted documents are formatted according to the guidelines provided in the tender documentation and that they meet the submission deadline.
Bidders may be required to submit a performance security in the form of a bank guarantee, bond, or cash amount, typically calculated as a percentage of the overall contract value. This is aimed at safeguarding compliance with the performance outcomes specified in the contract.
The contract offers specific benefits for MSEs such as reduced qualification criteria or preferential treatment during the evaluation process, designed to promote the inclusion of smaller entities in government contracts. Additionally, MSEs may qualify for assistance under the “Make in India” initiative, which further encourages local participation in government procurement.
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