Tender Title:

Comprehensive AMC of PC & Peripherals at Engine Division Koraput Sukhoi

Reference Number:

GEM/2025/B/6131422

Issuing Authority/Department:

Department of Defence Production, Ministry of Defence

The Comprehensive AMC of PC & Peripherals at Engine Division Koraput Sukhoi tender aims to procure comprehensive Annual Maintenance Contracts for PCs and various peripherals utilized at the Engine Division. The objective for this procurement is to ensure consistent operational functionality, reduce downtime, and improve the efficiency of technical operations in the strategic defense production environment.

Scope of Work and Objectives:

The successful bidder will be entrusted with the responsibility of providing maintenance services, including both preventive and corrective maintenance for PCs and peripheral devices in the Engine Division. This would cover hardware installations, software support, troubleshooting, performance optimization, and regular updates to ensure compliance with security standards. The scope also includes necessary repairs and parts replacement to maintain all systems in optimal condition.

Eligibility Criteria:

Eligible bidders must be registered entities with validated credentials in supplying IT services. A minimum experience of 3 years in similar AMC services is required along with the capability to comply with technical and financial requirements specified in the tender documentation.

Technical Requirements:

1. Bidder’s technicians must possess certifications in relevant IT and maintenance services.
2. Bidders are required to demonstrate prior experience with similar contracts in governmental or defence sectors.
3. Maintenance services should be available on-site and remote support must also be provided.

Financial Requirements:

Financial capability is a critical aspect; participants must present their financial statements for the last three years, showcasing adequate turnover to support the contractual obligations of the AMC services. An ** Earnest Money Deposit (EMD)** may be applicable as stated in the tender guidelines.

Document Submission Details:

Bidders should submit their completed tender documents through the designated portal provided by the government. It is essential that all forms are filled accurately, with all required documentation attached, including technical bids, financial proposals, and any necessary certifications.

Special Provisions:

Small and Medium Enterprises (MSEs) and eligible startups will have the opportunity to avail specific benefits during the bidding process. These may include preferential treatment during evaluation and the availability of certain exemptions from cost criteria as stipulated by government policies.

Evaluation Process:

The evaluation of the tender will be conducted based on the completeness and adherence of the submitted documents to the eligibility criteria, technical compliance, and financial competitiveness. A scoring metric will be used during the review process to ensure transparency and fairness.

Delivery Locations:

The services will primarily be delivered at the Engine Division Koraput and equipment installation or services might extend to Vizag, depending on logistical and operational requirements outlined within the tender documentation.

Contact Information:

For inquiries related to the Comprehensive AMC of PC & Peripherals at Engine Division Koraput Sukhoi, interested bidders are encouraged to direct their questions through the government procurement portal or official communication forums as specified in the tender.

This tender represents a significant opportunity for qualified vendors to engage with the Department of Defence Production in providing essential services that contribute to the operational readiness and technological efficiency of defense apparatuses. We encourage all eligible participants to thoroughly review the tender documents and submit their bids in a timely manner.