Department of Defence Production Tender by Mazagon Dock Shipbuilders Limited (GEM/2025/B/6078138)

Tender Title: Hiring Of Agency For ISO Certification Service - ISO 27001 - Information Security Management System
Tender Reference Number: GEM/2025/B/6078138
Issuing Authority/Department: Department of Defence Production, Ministry of Defence

The purpose of this tender is to invite bids for the ISO 27001 certification services, focusing on the Information Security Management System (ISMS). This comprehensive project aims to enhance information security protocols, improve overall data management, and comply with international standards in the realm of information security.

Scope of Work and Objectives

The awarded agency will be responsible for implementing ISO 27001 by conducting a thorough information security needs assessment, developing an ISMS framework, and providing essential training. The objectives include:

1. Initial Assessment and Planning: Examine current information security practices and identify areas needing improvement based on ISO 27001 requirements.
2. Implementation of ISMS Framework: Develop a comprehensive ISMS framework that follows the ISO 27001 standards.
3. Certification Process: Ensure the organization is ready for certification by conducting internal audits and defining corrective actions.
4. Awareness Workshops: Conduct workshops for employees regarding ISO certification and ISMS.
5. Post-Certification Support: Provide post-certification services, including document review refresher training and internal audits for a duration of two years, including the first surveillance audit.

Eligibility Criteria

To qualify for submission, bidders must demonstrate:

• Proven experience in providing ISO certification services.
• Capacity to conduct workshops and training on ISO standards.
• A certified team by recognized bodies regarding ISO 27001.
• A valid business registration and compliance with necessary laws.

Technical Requirements

Bidders must submit:

• Relevant certifications related to ISO 27001.
• Documentation certifying prior experience in working with similar projects.
• A detailed plan outlining the approach to ISO certification implementation.
• Compliance with quality standards set by the issuing authority.

Financial Requirements

Prospective bidders must provide a detailed financial proposal, including service costs, payment structure, and any additional expenses anticipated during the delivery of services.

Document Submission Details

Interested bidders need to submit their proposals electronically via the official government procurement platform. The submitted documents must include:

• Technical proposal
• Financial proposal
• Relevant certifications
• Company profile and experience details

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Startups, allowing them to qualify for the bid under specific provisions that promote industry growth and innovation.

Evaluation Process

The bids will be evaluated based on the following criteria:

• Technical expertise and experience in ISO certification.
• Financial viability and the overall cost of services.
• Proposed timeline for completion.
• Post-certification support plans.

Delivery Locations

Services will be delivered at the client's facilities. Specific locations will be communicated upon awarding the contract.

Contact Information

For inquiries regarding the tender, contact details may be found on the official tender notice website.