Department of Defence Production Tender by Armoured Vehicles Nigam Limited (GEM/2024/B/4832615)
Custom Bid for Services - IMPLEMENTATION OF CENTRALISED ENTERPRISES RESOURCE PLANNING ERP SOLUTION

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Tender Title: Implementation of Centralized Enterprises Resource Planning (ERP) Solution
Tender Reference Number: GEM/2024/B/4832615
Issuing Authority: Department of Defence Production, Ministry of Defence
Scope of Work and Objectives
The objective of this tender is to acquire an ERP solution that will enable and streamline operations across all factories and units of AVNL (Armoured Vehicles Nigam Limited). This involves not only the software implementation but also the integration with existing systems to ensure smooth transition and operational efficiency. The successful bidder is expected to bring expertise in ERP system implementation and customization, which is essential for meeting the unique requirements of the Defence production sector.
Eligibility Criteria
To qualify for this tender, interested bidders must be registered entities and meet all specified eligibility requirements. Essential criteria include sufficient experience in implementing ERP solutions in large-scale organizations, particularly within government or defence sectors. Bidders seeking exemption from experience or turnover norms must provide suitable documentation to substantiate their eligibility during the submission process.
Technical Requirements
Bid submissions must comply with detailed technical specifications outlined in the documented requirements. This includes adhering to quality standards and benchmarks that meet the operational needs of AVNL. Vendors are required to submit OEM authorization certificates and demonstrate capability through previously successful implementations.
Financial Requirements
Bidders should note that an Earnest Money Deposit (EMD) amounting to ₹10,000,000 is mandatory. The bid offer validity period will be set for 180 days, during which bids should remain open for acceptance. Bidders must also demonstrate turnover levels as specified in the tender documents.
Document Submission Details
Bidders are required to submit comprehensive documentation as part of their proposals. This includes certifications regarding experience criteria, turnover information, OEM authorization, and any additional documents specified in the ATC (Additional Terms and Conditions). All documents must be provided in accepted formats as indicated in the tender instructions.
Special Provisions
This tender includes provisions favoring Micro, Small, and Medium Enterprises (MSEs). Startups may also avail benefits as part of the government’s initiative to encourage innovation and entrepreneurship within the Defence Production sector.
Evaluation Process
The evaluation will be carried out using a total value-wise evaluation method. Bidders will be assessed based on how well they meet technical specifications, financial viability, and price considerations. Detailed evaluation criteria per tender requirements will be communicated in the Instruction to Bidders.
Delivery Locations
The ERP solution will be implemented across various AVNL factories and units, effectively necessitating a robust logistical plan for deployment, which will be discussed in detail with the final bidders.
Contact Information
For further queries regarding this tender, bidders can refer to the official documents linked above or reach out to the project coordinator whose information is available in the Instruction to Bidder document.
Additional Information
Overall, this tender represents a significant opportunity for experienced ERP providers looking to contribute to the modernization and efficiency of Defence operations. Interested parties are encouraged to thoroughly review all linked documents for comprehensive details important in the bid preparation process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
15 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity and having demonstrable experience in implementing ERP solutions for large organizations, preferably in the government or defense sectors. Bidders seeking exemptions from experience or turnover criteria must present supporting documents for evaluation.
Required certifications include an OEM authorization certificate, evidence of prior experience in ERP solution implementation, as well as turnover details. Additional documents requested in the ATC must also be included.
Bidders need to ensure they are registered on the GEM portal as specified by the Ministry of Defence. Registration involves providing business details and obtaining a bidder ID, which should be referenced in the bid submission.
Documents should be submitted in commonly accepted formats, such as PDF or Word. Each document should be appropriately labeled and organized, as specified in the tender instructions.
Technical specifications include the ability to integrate with existing systems, customize modules per AVNL’s needs, and comply with quality standards established in the bid documents. Detailed requirements are outlined in the Quantifiable Specification document.
The ERP solution must meet specific quality standards as per the documented requirements. These standards ensure that the system operates effectively within the unique operational framework of the Ministry of Defence.
Yes, bidders must comply with all guidelines detailed in the tender documents. This includes adhering to local content rules and compliance with the ‘Make in India’ policies, which support indigenous manufacturing.
The EMD amount of ₹10,000,000 must be submitted along with the bid. This deposit ensures commitment from the bidder and will be forfeited if the bidder fails to honor their proposal after its acceptance.
Bidders must provide performance security as stipulated in the tender documents. The specifics regarding the amount and terms will be detailed in the Instruction to Bidders.
Payment terms will be outlined in the final contract, following the acceptance of the proposal. Typically, payments will occur based on milestones and deliverables as agreed upon in the service level agreement.
Price evaluation will consider not only the quoted amounts but also the overall value the bid presents in terms of technology, support, and compliance with requirements. A detailed evaluation matrix will guide this assessment.
All bid submissions are to be made electronically through the GEM portal as per the instructions provided to ensure compliance with procurement policies.
The evaluation is typically conducted post-deadline as outlined in the tender documentation. Bidders will be notified of results as per the timelines detailed in the tender documents.
Yes, provisions exist for Micro, Small, and Medium Enterprises (MSEs), which may include exemptions from certain criteria and additional assistance in the bidding process. Startups may also enjoy similar incentives to promote innovation in Defence production.
The tender is structured to align with local content rules as part of the ‘Make in India’ initiatives, encouraging local sourcing and manufacturing participation in defence projects.
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