Tender Title: Design and Development of Customized Cloud Based ERP Solution

Reference Number: GEM/2025/B/6144121

Issuing Authority: Department of Electronics and Information Technology, Ministry of Electronics and Information Technology

The Design and Development of Customized Cloud Based ERP Solution tender seeks to engage a qualified vendor for the creation of a unique ERP system tailored to the requirements of the Department of Electronics and Information Technology. The objective of this tender is to develop a cloud-based ERP solution that seamlessly integrates with existing processes to enhance operational efficiency, data management, and reporting capabilities.

Scope of Work and Objectives

The selected vendor will be responsible for the full cycle of design, development, implementation, and maintenance of the ERP solution. Core objectives include:

• Assessing current workflows and identifying areas for improvement.
• Designing a user-friendly interface that caters to diverse user needs.
• Developing robust features that facilitate project management, resource allocation, financial management, and reporting.
• Ensuring scalability and security of the cloud-based solution to accommodate growth and adhere to data protection standards.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements, which include:

• Being a registered entity with a proven track record in developing cloud-based solutions.
• Demonstrating financial stability and capacity to undertake projects of similar scale.
• Possessing relevant certifications that verify technical capabilities, such as ISO certifications or similar.

Technical Requirements

The ERP solution must conform to the following technical specifications:

• Compatibility with existing IT infrastructure.
• Use of open-source platforms where feasible to reduce costs and increase flexibility.
• Integration capabilities with third-party applications and tools.
• Adherence to best practices in software development, including Agile methodologies.
• An emphasis on user experience design and usability testing.

Financial Requirements

Bidders must provide a comprehensive proposal outlining both the initial costs associated with development and any recurring expenses such as maintenance and subscription fees. All financial proposals will be subject to scrutiny to ensure the best value for the Department.

Document Submission Details

Bidders are required to submit their proposals electronically through the designated government procurement portal. All documents must be in PDF format and include technical and financial proposals, along with any required certificates.

Special Provisions

The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders falling within these categories may be eligible for certain advantages, such as relaxations in eligibility requirements or financial support to foster innovation.

Evaluation Process

The evaluation of bids will follow a structured approach, with an emphasis on both technical capabilities and pricing. Bids will be evaluated based on:

• Compliance with the technical requirements.
• Clarity and completeness of the submission.
• Cost-effectiveness and financial proposal competitiveness.
• Relevant experience and past performance on similar projects.

Delivery Locations

The ERP solution will be implemented across various divisions of the Department of Electronics and Information Technology, with potential expansion to partner organizations as needed.

Contact Information

For further inquiries, bidders are advised to refer to the official contact points available within the tender document.